bitdefender

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5 Star
63%
4 Star
5%
3 Star
5%
2 Star
5%
1 Star
21%

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I have been using BitDefender since…

I have been using BitDefender since 2006. Since then, I have NEVER gotten a virus. It runs so smoothly in the background and doesn't take up any resources. I recommend this to all my customers. I have been an IT tech for over 20 years.

5
Date of experience: Jun 17, 2025
Very prompt and accurate service.

No Body

5
Date of experience: Jun 17, 2025
Bitdefender is very Best One

Very good. Because it is very easy and safe to use.I understood that from the beginning.

5
Date of experience: Jun 15, 2024
Bitdefender is my choice

Well-developed software. Great customer support.

5
Date of experience: Jun 15, 2025
Customer Service

I recently had to contact bit defender concerning my auto-renewal and installation into new devices of the app. Their customer service is excellent!

5
Date of experience: Jun 14, 2025
Continued security and presence in…

Continued security and presence in critical moments. A sense of belonging and personalized protection. Also the level of receptivity to my requests, questions and demandes were conducive to feeling heard and respected.

4
Date of experience: Oct 10, 2024
Professional and genuinely Care

I am genuinely grateful for the incredibly professional and knowledgeable support I received. Their patience in guiding me through the necessary steps made a significant difference, especially considering my learning disabilities and limited technical background. With their understanding and dedicated assistance, I could learn and develop new skills at my own pace. I genuinely appreciate the respectful and dignified manner in which they treated me, allowing me to take pride in my accomplishments. Their compassionate care and unwavering support throughout our interactions left a lasting impression on me. Thank you for such fantastic assistance, which has filled me with pride and satisfaction!

5
Date of experience: Jun 12, 2025
Fraudulently charged my bank account…

Fraudulently charged my bank account for another year even though I cancelled it. I contacted PayPal and they are bought off by Avangate and didn’t help me.I had to contact my bank USAA and file a fraudulent charge and contact the BBB and attorney general.Response to Avangate response: you charged me even though I cancelled the auto renew. When I contacted you through PayPal you disputed my claim. You are frauds and have horrible customer service.

1
Date of experience: May 31, 2025
Perfect!

Excellent customer service with fast reply and easy understandable instructions. Additionally happy with this software since years.

5
Date of experience: Jun 12, 2025
Fast accurate and easy to understand

Fast accurate and easy to understand instructions when I had a problem with switching mu subscriptions to new mobiles.

5
Date of experience: Jun 10, 2025