Review Time
After using this for 2 years, I now find this program is trolling my computer, identifying harmless files as INFECTED, and deleting them without asking me first. When I try to restore the files from quarantine, I can no longer move them, rename them, or otherwise work with them. Attempts to send the identified files to the eMail address listed in their reply to my previous review are bounced with the error message: "The following recipient(s) cannot be reached". IMHO this bitdefender is as BAD as the viruses they claim to protect from. You Have Been Warned.
Got fed up with McAfee bombarding me with renewal messages when my contract still had 3 months to run so tried Norton. Got fed up with Norton continually telling me what other add-ons are available - only £39 or only £49, basically spamming me to get more money. So tried Bitdefender. I get the odd message asking me if I want to turn other things on - at no extra cost. Have been with them for 6 months, will definitely renew next year.
I had an excellent experience with Bitdefender’s customer service. The support agent was professional, patient, and incredibly knowledgeable. They quickly understood my issue and guided me through the solution step by step with clarity and kindness. What really stood out was their commitment to making sure everything was working perfectly before ending the chat. It’s refreshing to see such high-quality service these days—truly a five-star experience. Thank you, Bitdefender team, for your outstanding support!
We have been a Bitdefender customer for more than 10 years. In that time the app has defeated thousands of hits on our devices and regularly fought off all kinds of attacks. For us - Bitdefender is 'best on the market for protection' and easy to work and has excellent and professional customer service. We would not want to entrust our safety to anyone else.
I bought a new desktop computer with Windows. When I started it I saw that it came with McAfee already installed on it. I was used to use always Bitdefender. So, I uninstalled McAfee and installed my version of Bitdefender on this computer. Further in time I understoud that Bitdefender was already part of the computer I bought and it was coming with Bitdefender already installed but not activated. So, I will not have anymore to pay for Bitdefender.
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