Home
Categories
Businesses
Blog

FAQs

Trustrated.co is an open and transparent review platform where customers can share their experiences with businesses, products, and services. It helps consumers make informed choices and empowers businesses to build trust and manage their online reputation.

Simply search for the business on Trustrated.co, click on its profile, and select “Write a Review.” You’ll need to create a free account to post your feedback.

Yes. Trustrated.co uses advanced verification systems and manual moderation to ensure reviews are authentic and submitted by real customers. Businesses can also request proof of experience if a review is disputed.

No. Trustrated.co values transparency. Businesses cannot pay to remove or hide negative reviews, but they can respond publicly and report reviews that violate our guidelines.

Search for your business on Trustrated.co. If it’s listed, you’ll see an option to “Claim this Business.” If not listed, you can create a new profile and verify ownership via domain verification.

Businesses can flag suspicious reviews. Our moderation team will investigate and may request additional proof before taking action in line with our Review Guidelines

Yes. After logging into your account, visit your review history and select the review you’d like to update or delete.

We offer tools to monitor and respond to reviews, gather insights from customer feedback, and showcase positive experiences to build credibility and trust online.

You can reach our support team via the Contact Us page or by emailing [email protected]. We're here to help with account questions, moderation concerns, and platform feedback.