Review Time
Terrible user experience with the “free Trial” which didn’t have the functions I needed. When cancelled they charged over $200 as an early cancellation fee… and cut you off immediately. Absolutely shocking and I’m not sure how they get away with charging this for services not even providing.
I was offered a trial with adobe for a week. When I went to cancel the auto subscription adobe charged me a $99 cancellation fee. Scummy way to do business. I hope that the families of adobe employees get ripped off in a similar way so the company can see their disgraceful business practices.
Wouldn't help me reactivate a product when a motherboard was changed on my machine and I could no longer use the serial number. I find this unbelievable. This is day light robbery because even though I've paid for a product, I can no longer used it as I wasn't even aware I had to deactivate before the motherboard was replaced. Customer services were awful and unhelpful telling me they couldn't help me. I won't be buying Adobe software again.
I was charged $47.99 for a plan I didn't use in April. When I contacted them via chat they said they would refund me. This still hasn't happened. Now I can't seem to contact them via chat or any other way at all! I have a reference number for my refund request so have now disputed this transaction through my Credit Card. It seems it is the only way to call this terrible company to account. My advice. Don't start a free trial - you'll never get out of it!!
Adobe has mastered sucking you in to a pit of quicksand called a "subscription'! They make it virtually impossible to cancel. PLEASE READ CAREFULLY adobe FINE PRINT. The will suck you in then you are in debt to them. Try ALL the other products before you fall for the lure of their "SUBSCRIPTIONS"! The only difference between adobe and its competitor's is the competition is not apart of the greed, they just produce a good honest product!!
Shitiest company to date. Scams their customers to automatical renewal of licenses then makes them pay 300 USD to cancel the ongoing subscription.Hope this company burns in hell..Im a student for crying out loud. Will avoid this company like the plauge.
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