Review Time
I went to order an item and it said free shipping without prime membership. I changed addresses for ship to a PO Box I have very close by because things are often stolen here and it came up new with a extra shipping charge contradicting the original quote without shipping fee that was included apparently. Then I went to change the address back and it said free shipping. Is this confusing or what? Why can't it just be the same free shipping in different addresses? its not some kind of strange thing! I took screenshots of this and will be addressing it with Amazon. This is crazy! Who wants to order online anymore with this garbage from anywhere?
I was sent the wrong item. I double checked my order to be sure. The Amazon policy said no returns but since I had not received my order I continued to try to contact someone. First I got a chat bot and could only select from a menu of options favourable to the company so I asked for a call back. The call back was from and electronic voice that similarly stopped me trying to resolve the issue. My only recourse was to write a review. I canceled my prime membership to try and get their attention. Now I am following up with complaints - and have yet to succeed in finding a way to do that. It can’t be legal to take someone’s money, supply the wrong product and then make it impossible for the the customer to seek a refund or the correct product, can it?
I ordered two items through Amazon on March 1st. Two weeks later I got a notice stating these items were “undeliverable” and a refund would be issued once the items were returned to its origin. A refund was NEVER received for these items. Presumably, these items were damaged during shipping. The customer should NEVER have to wait for a refund when it is clearly the organization’s fault. Consequently, I will NEVER purchase items through Amazon again…and I spent $thousands!
Ordered a TV for $833. Came in completely smashed screen. Had to pay shipping costs of $470 to return. Been given the runaround for days and get zero help from customer service. They refuse to refund my shipping costs which was 56% of the total cost of the tv. They’ve lost my business and family’s business too. Worst customer service I’ve ever experienced and I’ve been very kind this whole process. It’s been a joke. For a billion dollar company, they only care about their pockets and not their customers using their platform.
I placed an order, your App gave me an error message so I placed a duplicate order. I returned the item the minute it arrived and since then Amazon has received it. I am told I am to wait a month to get my credit card (Amazon credit card) refunded. In the mean time I have to make interest payments on the credit card. I guess good business for you guys but shifty move with your customers. I wonder how much you guys make out of people with this kind of shaddy behavior
They sent me the wrong dress. For my daughter's funeral. And now they're fighting with me to not give me the proper dress or refund my money now I've had enough with Amazon I will never spend my money on Amazon again they can go f*** themselves for all I care but now there's going to be a lawsuit with Amazon
amazon doesn't want a bad but true review about a gaming mouse (Razer):the package is arrived completely destroyed, but the outer packaging is correct. It seems that it was sent in a poor state (it was not damaged during the delivery).I wanted a exchange, so amazon acepted it, they send me another one one, and it arrived in the same condition as the first one.... After i sent a review with this very experience, they refused it and it was not published. Customers have the right to know the experiences of the other customers.
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