gumroad

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5 Star
14%
4 Star
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2%
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1 Star
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its not a scam

everybody says its a scam blah blah blah, i bought my piano sheet + MIDI with no problems or anything, its about the buyer who ripps you off not the site, dont start bombing it with 1 star reviews just cause you bought some sketchy shit

5
Date of experience: Apr 29, 2025
STAY AWAY

STAY AWAY. They will steal your money. GUMROAD has bad reviews for a reason. This company and it's Stripe partner have a reputation of suspended your account when payments/money are due to you. THIS IS THEFT

1
Date of experience: Apr 20, 2025
very bad site

Bad service, even my files were lost at a fairly expensive price, regret registering on this site, and selling here, immediately delete the account, gumroad, the worst digital site

1
Date of experience: Apr 17, 2025
Sahil Lavingia, fix your site

I went into using this site since i heard it was being used by big names in the art and animation industry, they were selling their courses and ebooks here, but as soon as i started selling my stuff, they randomly stopped sending me my payment on the payout date? with no email mentioning this to me? no notice?i had been getting paid and was doing well with my ebook on art, people were buying it, i was getting traffic, the analytics were working and were good, and all of a sudden, after a few weeks, bam, it just skipped payout dates to a future one, where is my money Gumroad? why didn't you notify me of anything? i asked your AI bot to explain this, but it's useless! i felt so betrayed and frustrated because that was my hard earned money, i put gumroad's links on all my marketing materials, please, be cautious when using this site, use a more trusted site like Amazon who speaks to their customers when issues arise, you may feel trapped when using this site if the payments just stop coming one day and there is no explanation as to why.As a small indie artist i am heart broken, the industry is already so harsh to us artists, and now the big platforms like these take advantage of us too, please fellow creators, be wary!

1
Date of experience: Apr 12, 2025
Scams and gurus, not a website

Was just looking for some free downloadable contents (soundfonts, kontakt libs, wav) and found this 'website'... ALL IS done ONLY to TAKE YOUR MONEY.Fake kind of "account", no usable browsering when iddling, all is bringing to a ''pay page or give maximum personnal infos cause it's you the product".anyway, lot of immoral and usual fake lessons of life and others kind of gurus here are the common found of this scamming website.do not consider seriously any kind of reading from a 'staff member' or a 'pseudo-seller'.Few have contributed to the visibility and the 'credibility' of this site, now the trap awaiting for you. Sooooo classic and so depiting 'humanity'.

1
Date of experience: Apr 01, 2025
Pathetic Customer support by Steve

The customer representative named Steve on Gumroad is extremely rude, unethical, and unprofessional.My account has been suspended, and I was told that my sales would be refunded, but I don't trust them. I don't have the option to issue refunds myself; otherwise, I would have done it. I don’t want to ruin my brand’s image in front of my customers.However, Steve is just making excuses, saying that he won’t provide a screenshot but will process the refund.

1
Date of experience: Mar 21, 2025
Gumroad is ripping customers off

I ordered a Yamaha patch from Roshans Aivers, took my $42.94 and did not send me anything. I emailed that person 2 weeks after and email not valid. I emailed Gumroad and after a week going back and forth they final said "escalated to a human". Its been over a month and nothing. Gumroad is letting their clients rip people off.

1
Date of experience: Feb 14, 2025
Worst customer service of my life

I need help dealing with an account issue. I've reached out to the support team multiple times across multiple platforms over the course of 2+ weeks. I've heard nothing back. What the heck?!

1
Date of experience: Mar 18, 2025
Exploitative and profit driven

Exploitative and profit driven. Gumroad claims it aims to "liberate" people from work, yet behaves like a dictator, making damaging decisions without consultation.

1
Date of experience: Mar 01, 2025
They held my sales for 2 months and they wont even answer my inquiries

Ever since they announced they are changing their charge fee, this site became shitty with their service. Not only is 10% big enough of a cut, they have additional deductions after the fact. Then they nuked my account for violating their ToS, whatever that means. Now they are holding my sales for almost 2 months without explanation. I have been a seller in that site for 2 years and they wasted that fruitful relationship. Dont buy or sell in this site anymore. It is a shitty site now.

1
Date of experience: Mar 15, 2025