Review Time
I had a very disappointing experience with Gumroad that I feel obligated to share. After making legitimate sales on their platform, my account was suddenly suspended — without any warning or prior communication. Their reason? That I was selling products I didn’t create, despite the fact I had legal resell rights and followed their guidelines as best I could.What’s worse is that Gumroad initially told me they would pay me in 14 days for the sales I had already made. But instead, they refunded all of my customers and kept the platform closed to me. When I asked why they broke their own promise, I was met with sarcasm and unprofessional responses. They even told me to “ask my customers for the money.” Seriously?To be clear, I did not receive a single cent of my $78.49 balance — even though Gumroad clearly said they would pay it out. They claimed to have refunded buyers completely, which I cannot verify. Whether or not they profited, the bottom line is this: they made a written promise, then did the opposite.
This company is scam operation in disguise, apart from the unclear fees, that can go to over 20% in some cases, for no added value, they closed our account based on presumption and refusing to release our funds.Guess what Gumroad, I am suing you,a and I will get my money from you.
No ones answering from their support. They keep sending me a canned response about a rejection for verification when I keep uploading the correct documents. This company is a joke ran by morons. Do not bother buying or selling on this platform. I hope the person responsible for this issue gets cancer.
I used Gumroad to process credit card payments for my service, and the experience has been nothing short of a warning to others.After running five transactions, I realized I was receiving about 37% less than what my clients were paying. That’s not a minor fee—that’s nearly $1,000 in lost revenue.Yes, they mention there are fees. But what they don’t do is explain the full picture clearly. Between Gumroad Discover fees, standard platform fees, payment processor cuts, and possibly currency or location-related deductions, the actual amount taken out is nowhere near transparent.Calling it “fees” doesn’t change the fact that it feels like theft when you're not told what’s being deducted until it’s too late.I strongly advise other creators to read the fine print, do the math, and look elsewhere if you care about keeping the money you’ve earned.
This company is a joke. I purchased a religious/faith product and never received it. I didn't get any confirmation email or indication in my gmail account. I logged onto the site but the product thumbnail was there but the product wasn't available to download. They AI answer machine said I must have entered my email wrong. I found my email in the site profile and there. They asked for information that I never received upon my purchase. DON'T PURCHASE FROM THIS WEBSITE
I purchased 2 albums. One is apparently being censored by them even though they allow it to be listed. When I checked out with Paypal it told me on the final checkout screen that there was an issue with one of the purchases and my card was not charged. My card was charged for both purchases. However, Gumroad only e-mailed me one. Very very shady. I reached out to customer support. They have an AI that told me someone would contact me, but nobody contacted me. This fraudulent business should be shut down.
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