Review Time
I’m a regular customer of Temu’s now. They provide a great range of items at affordable prices. I’ve ordered pre-order items which have always been dispatched and delivered in less than 2 weeks. I’ve waited longer for items from UK sellers! cannot speak highly enough of Temu. They provide a great service! 😊
“Temu cancels legitimate orders, blocks transactions, and doesn't resolve anything”I'm a merchant and I've tried every means possible to place valid orders on Temu. My payment methods are verified, my information is correct, and everything is done from a fixed location and device. Yet, their automated systems cancel orders for no reason, citing “unusual payment activity.”The real problem: support doesn't resolve anything. They only send automated and diplomatic responses, which they don't review. The case can't be escalated to anyone competent. This isn't an isolated technical failure; it's a structural flaw in how they manage their operations.They're affecting real users who use the platform seriously and professionally. If they don't change their system, they'll lose responsible buyers and be left with nothing but fake accounts and refunds.
I have used Temu for at least a year now. I was disappointed at first but have learned of I an more careful I get good items at a great price. 1) Don't fall into their specials where you end up over buying. 2) Check pricing and shipping at checkout to make sure you are being charged what you expected. 3) If you need to return something, take the credit on account. You get the most back that wau and it's instantaneous. 4) Check measurements for sizes on each product. They do change for product to product sometimes. Check measurements of item because pictures can be misleading. Otherwise I get compliments on clothes, purses and other items all the time. I have two coats I love!
All of their latest promos have been a scam. Customer service is unhelpful and only seem to know how to cut and paste canned replies. On the odd occasion that a customer service rep actually tries to help resolve a problem, they have no leeway to do so. As for quality, it's as expected for the price. The issue really is with how MISLEADING, shady and unhelpful they are.
SCAMMERS keep a close eye on your phone data if using the app it will take your data at a alarming rate watch out for the free gift scam or bonus coupons offering free goods or massive discounts ITS A CON,they take your money then tell you that you failed to make the any discounts .never buy toys for children they have NO SAFETY TESTS what so ever ...YOU HAVE BEEN WARNED
SCAMMERS keep a close eye on your phone data if using the app it will take your data at a alarming rate watch out for the free gift scam or bonus coupons offering free goods or massive discounts ITS A CON,they take your money then tell you that you failed to make the any discounts .never buy toys for children they have NO SAFETY TESTS what so ever ...YOU HAVE BEEN WARNED
As compared to other Chinese suppliers, for instance Ali..., Temu is looking much better and much more reliable. Selection of products is not as wide as at Ali, but the service, support and delivery times deserve compliments.Just recent example - I ordered some clothes which were big on me. Not only they immediately returned money, but they also decided to give these clothes to me for free (so that my friend is not enjoying them).Well done, Temu, and please stay like you are now!
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