Review Time
Review:I tried to explore Tableau to learn data visualization — but without clear warnings, I was redirected into creating a Salesforce account and got unknowingly enrolled in a paid subscription.As someone new to the platform, I had no idea that Tableau and Salesforce shared accounts or billing systems, and I never agreed to any paid service. I reached out immediately to cancel, but both Tableau and Salesforce ignored my requests until I was eventually billed $120 — for a service I never used.This was my first interaction with Tableau and it left a terrible impression. The experience felt misleading, unfair, and designed to trap new users into subscriptions they don't even realize they’ve started. I’ve since deleted my account and will never return.If you’re new and trying to learn Tableau, be very careful — what looks like a free educational trial could secretly activate a Salesforce contract.
I have no idea why so many people give this a bad review other than perhaps they don't know how to use it yet. There is a steep learning curve, but the things that you can do with Tableau once you know how to use it are priceless. Spend the time to learn it. Then you'll love it. Is it quirky? Are there some usability issues that can be improved? Definitely. But it can take millions of rows of complex data and get you the information and/or visualizations you need to make sense of all but the hugest datasets.
Easily the worst software i have ever been forced to use, in the corporate environment. Ive been in IT support for > 20 years. The whole concept of storing data connections within these tableau workbooks means you basically cannot copy workbooks between environments. So its useless for regulated environments. The overly complex user permissions, The incredibly unintuitive tableau desktop development environment.. the list of problems is endless . I could spin up a node webserver with express js and have a simple excel-like dynamically updated worksheet probably within a week. i have been fighting with tableau for over a month. I have already told my boss that i refuse to work with this product and find me something else, or i walk.
We have had a really bad customer service issue with getting this software billed correctly and are really disappointed with the lack of accountability with the sales rep and good luck with getting a refund on software (Tableau) if you have problems. My boss and I were excited to try Tableau with our business data to make reports and get better data analysis as their ads imply. We bought a one year trial and got connected to a sales rep that created another account and proceeded to charge us for another subscription. After multiple attempts to get them to use the subscription that we paid for and failing, the President of our company decided to ask for a refund. We now stand with a debt collectors notice and have not used the software since we tried the initial set up. Avoid this sales force company!
My experience with Tableau was in connection with Salesforce. I can say that my impression rather mixed. On the one hand, the user-friendly interface and various visualisation options are awesome. It's great for diving deep into data and discovering insights effortlessly. However, the price can be prohibitive for small budgets, and data preparation can be difficult. In addition, some custom data connectors may be required. a full tableau app review with guidance and conclusions in portal SFApps.info, where I'm an author. So if anybody is in doubt, it could be useful.
Aggressive, unpleasant experience. Until this week I was a big advocate for Tableau - as a data consultant, it was my preferred tool for clients to use. Not anymore. For one client renewal they've acted unreasonably, threatened debt collectors etc. Suffice to say I'll be warning everyone to avoid them. What a stupidly short-sighted move over a single license at renewal. The client won't use them again, and we won't advocate for them.Avoid!
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