We have had a really bad customer service issue with getting this software billed correctly and are really disappointed with the lack of accountability with the sales rep and good luck with getting a refund on software (Tableau) if you have problems. My boss and I were excited to try Tableau with our business data to make reports and get better data analysis as their ads imply. We bought a one year trial and got connected to a sales rep that created another account and proceeded to charge us for another subscription. After multiple attempts to get them to use the subscription that we paid for and failing, the President of our company decided to ask for a refund. We now stand with a debt collectors notice and have not used the software since we tried the initial set up. Avoid this sales force company!
