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services persist after deinstallation

It's amazing how Adobe keeps pushing their products even after deinstallation. Create Cloud keeps loading upon startup.

1
Date of experience: Jul 25, 2024
Abusing their monopoly in the industry

I seriously can't believe we're shelling out over 1k per year for this horrible software and soulless company. When I'm working in Premiere Pro and After Effects, it crashes way too often. The only thing that's running somewhat stable is PS, but that's not worth the hefty price for the package. And now you want to use MY work for YOUR profit?! Are you mental? I completely understand why more and more people are resorting to piracy, at least they get what it's worth. And thanks to it being completely closed off from Adobe servers, it even works better. If only you showed some respect to your customers, it could be a whole different story for Adobe. Show the creative community the respect they deserve, and your marketing claims become a reality. Stop the lies and the corporate greed!

1
Date of experience: Jul 25, 2024
Untrustworthy sales team needs a rebuild...

The Adobe products themselves are good and intuitive however the sales process is extremely archaic. Sales aren't interested in what you’re trying to use their products for - straight in with the most expensive lucrative package that is completely over the top for the need-at-hand, no exploration to see if there is another way to achieve the same result or alternative packages which might suit better. Money grabbing is the best description I feel, which really just lowers the brands reputation and customers trust. I’m sure there are many loyal customers for their products given how good they are, however their sales team could quickly ruin this by driving poor customer experiences – which has caused many brands to ultimately fail. I hope they can fix their sales tactics and rebuild a loyal, trustworthy brand that is respected by customers.

1
Date of experience: Jul 01, 2024
Crazy hard to cancel an account.

Crazy hard to cancel an account.

1
Date of experience: Jul 24, 2024
Terrible Indian Customer service!!

Terrible Indian Customer service!!! they never help! I had to ask 5 times for a refund! the chat bot does not understand anything

1
Date of experience: Jul 24, 2024
Adobe CS4 master collection

Adobe CS4 master collection. The bast**ds took everything offline so they could make you sing up to the online versions. You bought it you can use it. This is plain theft. Give me my CS4 install option back you greedy corporate bast**ds. The activation of these keys was not taking up so much that you HAD to take it down. You chose to take it down to force ppl who btw payed several 1000€ to get it. To buy a subscription on top.

1
Date of experience: Jul 24, 2024
Adobe are thieves

I had Creative Cloud as a subscription through my college, that subscription ended and I thought I could go back to CS6 which I bought and own the dvd for. Well come to my shock because I did not use it for a while they expired my license and refuse to renew it. Adobe are a bunch of thieves.

1
Date of experience: Jul 21, 2024
A shyster company devious to say the…

A shyster company devious to say the least. Adobe is a C*** product anyway so slow loading it's like watching paint drying. I had the free period and one month into my contract I have decided it's not for me, too slow too fiddly and I can download my PDFs into Microsoft Word FREE However I CAN'T CANCEL my subscription as if I do they will charge me over £100 for the privelege so I have downgraded to a cheaper plan which I don't real want and will cancel as soon as feasibly possible without a huge charge. Doesn't American business have any rules about deception? As Adobe are the biggest con merchants I have come across after 30 years working online. Shame on you!

1
Date of experience: Jul 21, 2024
They have an ad that says “remove…

They have an ad that says “remove backgroind for free”. I downloaded, registered and it s not free. Data taken, nothing given in return.

1
Date of experience: Jul 19, 2024
THERE IS LITERALLY NO WORSE

THERE IS LITERALLY NO WORSE, MORE USER UNFRIENDLY AND SHAMELESSLY OVERPRICED PRODUCT AVAILABLE ON THIS PLANET. AVOID THIS COMPANY AT ALL COST, ESPECIALLY THEIR PDF EDITOR. EXPECT TO SPEND HOURS TO EDIT A 20 WORDS DOCUMENT.

1
Date of experience: Jul 18, 2024