Stefanie Galvin

Reviews

Review of godaddy

I needed help getting my emails release…

I needed help getting my emails release and my rep, Tim was excellent.He was knowledgable AND courteous.

5
Date of experience: Jun 19, 2025

Review of emirates

Harassed by EK check in staff from check-in to the boarding gates

I travelled from Birmingham to Dubai with Emirates. I always loved EMIRATES AIRLINE which means for me travelling means, ONLY AND ONLY EMIRATES. However my experience with Birmingham check in staff, and the duty manager has forced me to say, that was my last ever trip with Emirates. The check in staff and line manger has exhibited an adverse behaviour and harassed me until I have boarded myself in the flight. From check in area where my hand luggaged was fussed, I fixed it, then my hand bag was weighed too, to include it in my hand luggage allowances. All my life travelling with Emirates, my hand bag was never weighed however when the staff who lack training in diversity and respecting passengers, such rules could be rolled out on the spot, I learnt from Emirates check in staff on 13th April 2024. I was threatened to be off loaded from the flight too. PROPER EXHIBITION OF POWER when given to less able personnel. The line manager involved another staff member to take my ID at gates by lying that my baggage tag has got ripped, NOTHING OF SUCH information may come to the staff who are serving gates and check-in, in the history of aviation. The real truth was, the staff held my passport in his hand and actually questioned me if I have taken staff's pictures. I had taken the picture of the gate, to remember for writing my complain. My passport was handed in only when I said what was the true fact. I mean when will such staff ever receive the training to serve the passengers equally, I wonder? ONLY AND ONLY my hand luggage was weighed at the gate that night, the rest of the passengers were just allowed to enter the gate. I was thinking such a good airline once, has polluted the image of this great airline so much which may only be sanitised when these staff will receive continuous training on customer services and diversity and respect. I will file a complain however, I request you all, if possible, for your dignity do not travel with EK.

1
Date of experience: Apr 13, 2024

Review of deezer

Good quality

Excellent quality. Wide range of music, pop, rock, jazz, opera and classical

5
Date of experience: Sep 29, 2023

Review of co

Big liar

It’s one of those liars nothing else can describe bbc. It only serves the killers, the racists and dirty people. You will learn nothing nor hear the right thing by following such Illuminati slaves Chanel

1
Date of experience: May 19, 2021

Review of adidas

Shambles

The fact trust pilot asks ‘what went wrong THIS TIME’ shows what sort of ‘business’ adidas are running! Customer services refuse to handle student discount, sizes are completely off so you have to order multiple to decide which one fits, some way too big, some way too small - same clothes in different colours come up different sizes! Then returning the ones you don’t want isn’t easy either!

1
Date of experience: Jun 28, 2023

Review of philips

Terrible customer service

I ordered 2 battery operated toothbrushes and 2 sets of replacement heads. They sent me baby bottles!! I have tried 5 times to get this resolved. 2 phone calls and 3 online chats. Every single agent tells me the same thing. “We will turn this over to a specialist” I started this process a week ago and have yet to have some one contact me. This is the WORST Cutimer Sevice I have ever experienced. I will never again order or buy a single Phillips product. They need to take care of their customers. Terrible, terrible company! Shame on you Phillips!

1
Date of experience: Oct 22, 2022

Review of opentable

Premium Rate Text Issue

Same experience as many others. Booked a restaurant through OpenTable. Couple of days later I received a text asking me to confirm reservation - no mention that the response would be charged at a Premium Rate.

1
Date of experience: Apr 25, 2023

Review of macromedia

What a pile of utter nonsense (Acrobat)

Note: This review is regarding Adobe Acrobat Reader in particular.What a pile of utter nonsense. It only had to do one thing - edit a single PDF. Went thru multiple installations, updates, changed devices and it would not work. It was either incompatible browser (which was up to date) or something else would not work. Upgraded to a paid version only for a single PDF edit, as the other options like Preview on Mac were not working well.When you check the browsers that were supposed or work, it lists the one I am using. Then it would take ages to install (and ultimately fail because "something went wrong") on the other device because it had to download a bunch of other stuff in addition that I do not need. I just want you to do the only thing you are supposed to do.Now, because of all the BS with cancellation that I read in the other comments, I will be freezing my card so they will not charge it. How would anyone want to do anything with this company. In the age of AI and automation, they cannot do one single simple task.

1
Date of experience: Apr 03, 2025

Review of lego

Absolutely horrible customer service…

Absolutely horrible customer service paired with ridiculously long wait times for them to get the product shipped. I’m still waiting on package which is sitting in their warehouse, I made the purchase in July and it’s currently August 10 with no movement. I’ve emailed them three times and they reassure me they’re waiting on the courier to pick it up. I will never buy from their website again.

1
Date of experience: Aug 10, 2021

Review of jimdo

One of the worst customer service EVER

I am dealing with Italian customer service and this is one of the worst experience EVER. I created a website with them with JimdoStart, I bought the package and the domain (that was coming together with the package). Then I bought the email from another provider and this provider asked me to update the DNS to verify my identity.So I contacted Jimdo for the first time sending ALL THE INFORMATION about the website, domain, email, what I need, the DNS parameters that need to be updated. It was quite a long and detailed email. First answer after a week! To ask me what? "could you please tell me the website you are referring to?". I was shocked, but I kept calm and sent again all the information. ANOTHER WEEK PASSED, and would you guess what was the answer this time? "sorry but we give prio to people who buy the package" (please notice I BOUGHT THE PACKAGE) "plus we couldn't find your domain, please ask your domain registrant". ARE YOU KIDDING ME? These guys don't even check what I am talking about?So I sent a lot of screenshots that prove I have a domain with them, I bought the package, I gave again all the info, I shared the email of the domain registrant that is telling me that since I bought the domain through Jimdo I need to ask Jimdo for help. ANOTHER WEEK IS PASSED, no answer, for updated a DNS records, can you believe that? In the meanwhile, I cannot promote my business because I cannot use my professional email connected to the domain, and it would look unprofessional to use a personal one.

1
Date of experience: Feb 27, 2018

Review of deepl

DeepL pricing model and service

DeepL is a German company and a startup. I enjoyed their earlier products and happily switched to DeepL later. The translation accuracy is quite high and better than their competitors, but writings still need to be heavily corrected, which hampers the workflow. I mostly enjoy their functions to find alternative or synonyms that have a better overall fit for my text. I barely use it for translation. Maybe that's not what it was intended for, but I can see a use case. However, I broadly agree with others. It's a real shame that such a great tool (and technology) is priced and marketed so poorly. The pricing strategy is neither very customer-friendly nor well-structured. Surprisingly, the chosen pricing model is rather aggressive and at times a bit opaque in terms of real cost to the private customer. I assume for companies it might make sense to pay a yearly subscription, but in a B2C model, it doesn't seem to add up with the actual customer needs and only plays into the company's hands. Additionally, what is quite odd for such a type of company is that no discounted offers are given, nor any sort of flexibility. The monthly cost is charged per year, but broken down to a monthly price on their website, which is highly misleading and potentially only there to make it look friendlier. Customer service and usability should be improved.

3
Date of experience: Mar 26, 2025

Review of creativemarket

I love the mockups

I love the mockups. They are so beautiful.

5
Date of experience: Dec 01, 2024

Review of CNN

CNN is fake news in the world and i…

CNN is fake news in the world and i don't know why they are still in business , you guys better shutdown CNN and go clean Home Depots Bathroom toilets.so good luck to be in business for 6 more months.

1
Date of experience: Apr 07, 2020

Review of bestbuy

I ordered a wash machine

I ordered a wash machine. They sent one that was defective. So they sent it back and was going to deliver on Saturday morning. I live in a apartment and have no where for this to just sit. But that is the only thing they could do. And come back on Monday and install. I told the supervisor that the delivery people would have to put it in the spot the washer goes. They said no. Not the best buy I knew. I ordered one from Home Depot cost the same. They were happy to make it right for me. They did not do delivery charge.

1
Date of experience: Jan 03, 2025

Review of co

Horrible experience

Horrible experience. Rome rancid breathless takes. I have been disappointed for the content they dare charge me for!! The Athletic is much better anyways 👍🏻

1
Date of experience: Mar 13, 2022

Review of songkick

Company sucks

Company sucks, mailed my tickets to the wrong address and won't re-ship. Can't do will call, don't ever deal with these idiots.

1
Date of experience: Jul 19, 2017

Review of org

Awful customer service - took months to cancel membership of a deceased member

Wife just informed me of some truly awful customer service she has experienced. Her Mum died a couple of months ago. Her parents had a joint membership as we do. Her Dad tried to go from a joint to single membership by ringing the National Trust, but he couldn't get through. Turned up at a National Trust site and they said their systems were being updated. My father-in-law sent an email, which was acknowledged offering sympathies and he was informed they would come back to him - never did. Eventually my wife got through to a call centre a few weeks ago [edited: I was subsequently informed NT have UK only call centres] and they finally cancelled it, but refused to refund the money based on the fact that they are a charity. Well I'm sorry if I turn up and pay the ticket price, and the building and grounds are closed shortly afterwards, then I will want my money back. National Trust members donate money for access, not purely in an altruistic fashion. There is a transaction taking place. I'm really disappointed by this. Contemplating cancelling both our memberships, but I'd love these buildings etc to remain for future generations. Worth saying the volunteers at their sites are truly wonderful. The administration are clearly clueless!UPDATE:I am really pleased to report that the NT turned this around. I was contacted and the details of my father-in-law were passed on. They contacted him and put this right. I have to say I'm so glad to see they took on board the feedback here, and didn't choose to ignore it. It really makes a difference to your perception of the organisation and your enjoyment of the membership. I will change from 1 star to 3 star rating, which on reflection I think is fair.

3
Date of experience: Mar 31, 2023

Review of musescore

waste of money

I bought the partition for a fair price... But the writing doesn't correspond to anything useable. It's impossible to read it in a concert, or probably even on a piano. Far too small to be of any use. A waste of money and a disapointment.

1
Date of experience: Jun 23, 2025

Review of economist

Most likely illegal price increases/Americanization/anonymous journalists

Most likely illegal price increases (64€ more than last year for my subscription; in 2024 72€ more than 2023), over 5 times UK or EU inflation rates, with no notification in advance, obligatory if there is an increase. Just debited from my bank, no explanation. Like every year...Fed up of arguing each year by email in French with usually incompetent people in the Paris sub contractor's office (I used to receive the magazine there). Also fed up with more and more of the coverage being American-centric, even the Culture pages now. The journalists remain anonymous, part of the Economist mystique but surely not de rigueur for a free press in the age of AI & co, and if you write a letter to critique an article you have to give your name and location! Very undemocratic, not what one expects from a free press. In the age of social media, few of us want to then be open to cybermobbing (women especially at risk, so am unsurprised to see so few women writing in); a great way for a publication to ensure they keep critical comments to a minimum. Most other publications of this calibre share (and moderate) comments and are more open to criticism. Some columns still good, so it's hard to give it up, and often a good tool for teaching esp with the audio & digital version, but definitely looking for alternatives. Also with less of the 'growth, growth über alles' economics worldview, which is simply out of date.

2
Date of experience: Apr 22, 2025

Review of Bing

I will never use Bing so long as…

I will never use Bing so long as Microsoft keeps forcing me to open it to get access to my desktop computer. Why do "evil" things, Microsoft. It is as reprehensible as spam or robocalling.

1
Date of experience: Jun 15, 2020