bitdefender

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5 Star
63%
4 Star
5%
3 Star
5%
2 Star
5%
1 Star
21%

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Review Time

Really impressed with the Customer care…

Really impressed with the Customer care experience A very professional understanding individual

5
Date of experience: May 15, 2025
first experience

This is my first experience using Bitdefender. I am not impressed! The VPN on my iMac does not stay connected. I would like to remove my information from the automatic payment at the end of my account. I see NO way to do that. Please make that possible.

2
Date of experience: May 15, 2025
Excellent prodsuct, brilliant support

It is a great product to start with, easy to install and work with, and if ever you have any issues, support is there to help and very proactive in helping to resolve issues. A lot of products don't

5
Date of experience: May 14, 2025
unauthorized…charge

I have been charged an unauthorized subscription for this software. I will be contacting my bank in the morning to have this removed.

1
Date of experience: May 14, 2025
I have been a customer of Bitdefender…

I have been a customer of Bitdefender for years and I highly recommend them because their technical support team is really great and that is what is required after purchasing any product.

5
Date of experience: May 13, 2025
the best in the world&the most reliable team that walks you through your issues

Bitdefender has helped me for many years&feel they are the best&have excellent team members!

5
Date of experience: May 11, 2025
Fantastic coverage

Fantastic coverage, customer service and technical support.

5
Date of experience: May 13, 2025
Second to none customer support

Second to none customer support. Product does as it says with minimal intervention from myself

5
Date of experience: May 13, 2025
Dreadful experience

Dreadful experience. Programme didn't instal properly, wasted hours trying to make it work, and the palaver involved in cancelling is mind-blowing. I had to cancel my order and my auto-renewal payment separately, and am still waiting, 6 hours after chatting with an agent, for them to confirm the cancellation. These guys are dodgy as anything - avoid at all costs.

1
Date of experience: May 13, 2025
Activate your subscription on the top of valid activation code? I don't think so

I've been using Bitdefender for years but no longer. Not since, even if you have perfectly valid activation code, they still want to scam your account details for 'further subscription'. That should not be your concern how am I going to deal with that when times come. I want want to extend subscription I will use another activation code. I'd never buy full subscription from beggers who are not happy with perfectly valid activation code

1
Date of experience: May 12, 2025