Kellie Randolph

Reviews

Review of amazon

AWS Lightsail

AWS Lightsail is a great product. Basic VPS for hosting sites at a good price, hosted on AWS. Launch of the VPS was instant and the bill is predictable. I had no problems. It's cheaper than MS Azure and Google Cloud.

5
Date of experience: Oct 01, 2018

Review of parler

Worst app ever

Worst app ever! I like the idea but I can never ever get to a post to read the whole thing. I get an email, click the post, log in, and that post never shows up! I have no idea how to find anything. Way to difficult to work with.

1
Date of experience: Sep 05, 2020

Review of nest

Customer Service is horrible!!!

I have been using Nest for year in my home, door bell, camera, smoke alarms, and have never had a problem with the product. Recently I decided to start putting these in other homes. Though I still love the product and have no issues with the products themselves, I have made 3 attempts to reach customer service and still response. The product is of no value if you cannot get support when needed!

1
Date of experience: Jul 19, 2022

Review of mcafee

Ripoff, firewall not working

I used to be a happy user of McAfee, and have been for many years, Now they have, however, become too smart. I have a Mac and McAfee is not able to update the firewall, so now I'm paying for someting i don't get. It's IMPOSSIBLE to get in contact with support... So now I have cancelled my subscription, and signing up with another, of the many providers, of antivirus programmes. So GOODBYE McAfee.

1
Date of experience: Mar 16, 2023

Review of kickstarter

Scammed by Kickstarter

Scammed by Kickstarter. They never replied about a project that literally hasn't given any update in months although they collected millions of $.NEVER USE KICKSTARTER

1
Date of experience: Apr 13, 2023

Review of creativemarket

Best templates ever

I can say I'm pretty addicted from buying templates and Big Cat Creative are absolutely the best in every aspect.

5
Date of experience: Oct 22, 2024

Review of aaa

At 7 PM my mom and I were driving home…

At 7 PM my mom and I were driving home. She was in town for some medical procedures. Truck broke down and AAA said they’d be there in 1.5 hours. 1 hour and 45 minutes later I texted AAA and then they said an additional 60 to 90 minutes. after an additional 60 to 90 minutes I called and then they stated that it’s gonna be another 30 minutes. I called the company they requested the tow for and they advised AAA that they only have two trucks that night and it was gonna be a minimum of two hours. during that time, a AAA tow truck actually showed up at the spot that we were broken down and was unable to tow my truck because somebody else had already taken the tow and signed up to do the work. I proceeded to call AAA again and now they tell me that since my mom got a ride home instead of waiting in the 20° weather at the QT gas station for four hours if they can’t tow my truck. what a joke of a company to do something like that to somebody. imagine your grandma or your mom at 65 years old having to sit in 20° weather waiting for a tow truck for four hours because they didn’t want to take their time to find another tow company that was available in a timely manner.

1
Date of experience: Jan 20, 2025

Review of thomann

Misleading status, slow processing, dismissive support

I placed an order with Thomann and submitted the required confirmation documents the same day — which were acknowledged by their team as correct and complete.Despite that, the order remained marked as “Waiting for Customer Confirmation” until the next day, giving a false impression that the delay was on my side. Only after I sent a strongly worded message did the status change and processing began.Instead of taking responsibility, their support replied in a dismissive tone, even suggesting I cancel the order if I was unhappy — not something you expect from a serious company.I fulfilled my part immediately. The delay was entirely on Thomann’s side, and the way they treat customers raises serious concerns. I’m unlikely to order from them again.UPD: I received a reply from Thomann.I appreciate the response, but would like to clarify a few things:– My initial message was sent on a weekday, well before the weekend.– I received no response until I followed up with a message expressing my dissatisfaction.– The reply now suggests that delays were due to weekend hours, which may create a misleading impression.– Additionally, it implies that my tone was disrespectful. I would like to state clearly that my communication was polite and professional throughout. I have kept records of the conversation and am confident in saying this.I fully understand that delays can happen. My concern is not the delay itself, but rather how the situation is being presented — in a way that subtly shifts blame back to the customer. I believe transparency and fairness in communication are just as important as the service itself.

1
Date of experience: Jun 17, 2025

Review of hp

I wish I could do negative stars.

I wish I could do negative stars.They shut down my printer because I don’t have a subscription with them for ink.Horrible.Never going to buy HP anything again! Passing the word on. Should let you know before you buy it.SCAM!!!!!

1
Date of experience: Nov 02, 2023

Review of jotform

Looks good at first until you sign up…

Looks good at first until you sign up to the annual plan and the app continously crashes with `Oops!` message and you lose all your data you created in the field. Then when you ask for your money back they refuse even though it's not fit for use as there's no way you can use it as you would always be in fear of losing your work. To make things worse they then tell you that you've never raised the issue be fore, well only 3 or 4 times. No way can you use this if you have lots of data you value, this has caused me hours of extra work re entering data. They will always deflect the issue is with your end and not their system. Do not use if you value your work and want good customer service.

1
Date of experience: Sep 17, 2024

Review of economist

The website shows my subscription is…

The website shows my subscription is expired. But every three months I am charged for the subscription. Economist has the worst kind of service.

1
Date of experience: May 03, 2019

Review of avg

I like simple to do

I like simple to do. This is simple to do.

5
Date of experience: May 12, 2025

Review of alibaba

Bows

Great Quality beautifully made bows, easy team to work with. Came quickly!

5
Date of experience: Mar 18, 2025

Review of asus

sorry NO stars would be better

sorry NO stars would be better. The people in the call centre are very nice. From that point on abandon ALL hope of anything. Since the 30:08:2021 I have been trying to get a replacement monitor. Countless emails phone call. TWO Canceled pickups and the third was a success. But the so called new replacement monitor arrived in a cardboard box with some bubble wrap round it. Smashed and 100% reconditioned the unit had been dropped and it was clear it was not new . Oh and they use LET ME REPAIR who are renowned to be bad. the saga contiues.

1
Date of experience: Oct 05, 2021

Review of vrbo

The most horrendous customer service I…

The most horrendous customer service I have ever experienced.. already 8 hours of calls in a week and 3 agents looking at why I have been underpaid and still getting moved around and hung up on.Absolute joke. Not to mention response below.. they don't even know who wrote this so has can they say they have requested more info?? Again lies.

1
Date of experience: May 12, 2025

Review of issuu

Ted was very responsive and quickly…

Ted was very responsive and quickly helped me accomplish what I needed to get done.

5
Date of experience: Jun 05, 2023

Review of hulu

Poor customer service

Poor customer service, 30-40 min wait time to talk to anyone. They couldn’t help once I talked to them due to lack of training. I was told Hulu wasn’t compatible with my internet after I already paid $79 and watched it for a week.

1
Date of experience: Sep 04, 2022

Review of facebook

NO idea what i did wrong

NO idea what i did wrong. Tried to set up a Facebook account, so i could connect with kids and friends. Immediately got a notice from Facebook that i was banned. I "appealed". Got an email back saying i may not appeal again. Never got up a post, or anything.

1
Date of experience: Apr 01, 2024

Review of experian

Being able to use the bills that I pay…

Being able to use the bills that I pay for monthly to help boost my score is amazing.

5
Date of experience: Jun 12, 2025

Review of depositphotos

Kathy helped me recover an account that…

Kathy helped me recover an account that was erroneously set up under an email that was no longer valid and whose password security had been breached. Much appreciated...

5
Date of experience: May 29, 2024