Claire Whittington

Reviews

Review of chess

frustrated with director of support center.

It was nice for my 9 years old son to play and learn from this place until they closed our account. We send the appeal to ask the reason why they closed the account, but they just simply said we get outside assistance. We are so sure we did not, but they said that we probably did not notice we did break the rule, and they would be happy working with us for the account if we admit we did. So I ask them to identify which part we did wrong because this is not about the account, we would like to learn a lesson for the future. But the director of support refused to say the details. His reason is that is according to the non-disclosure policy. I doubt about it because I did not sign an agreement like that when we signed up the account, I ask him to send the link of non-disclosure policy we could learn. he declined. I checked online from chess.com, I did not find non-disclosure policy, but I do see the fairly play, I asked him to highlight those we had a problem, but he ignored our requests and told us that we could move to other chess sites, and then never responded my email. We were so frustrated with this kind of support from chess.com. I need a follow up with this issue, not just because I paid 99$ for Diamond Membership, but also about we need to be clear what I have done inappropriately, and we could learn a lesson in the future.

1
Date of experience: Jul 10, 2020

Review of rte

The RTE player is unwatchable

The RTE player is unwatchable! Why are we being forced to pay 160e for such a poor poor service. The programmes are decent but you actually can't comfortably watch any of them. Why even bother trying to have the Player service at all?!

1
Date of experience: Feb 13, 2024

Review of rte

Shocking bad player

Shocking bad player - can’t or won’t load - have tried Netflix and Apple TV both streaming however the RTÉ player is absolute shit. Whoever in the Player manger should look for a job!

1
Date of experience: Jan 21, 2025

Review of otto

My order is coming on time and the…

My order is coming on time and the people is friendly..When i'm finish to my payment i order again and again....

5
Date of experience: Mar 05, 2018

Review of nokia

Keep away from Nokia - Liars and scammers

**As an update to this. I was forced to contact my bank and ask for a chargeback as this useless mob never responded.**Bought a simple Nokia 105 single sim mobile, online from Nokia, for my wife as a backup for emergencies. When it arrived, it didn't work properly - there was no ringtone. I contacted them via their chat service, which on the surface, looks good as it is answered quickly. After an hour of changing setting, resetting and carrying out a full factory reset, it still didn't work properly. i the told them that I wished a full refund as it was faulty and I only had it for a matter of days. They agreed and said it would be refunded to my card within 5/7 working days. They even said I didn't have to return the faulty phone. That hasn't happened and I have been in touch with them now on nine occasionsvia the chat and their support email address. Each time I get fobbed off with a story that it is being escalated and will be dealt with soon. It's utter b*llshit and they are professional liars. Whatever you do, keep away from them. They are a bunch of shysters.

1
Date of experience: Aug 28, 2022

Review of creativemarket

Great work! Thank you

No Body

5
Date of experience: May 06, 2024

Review of BBC

Totally biased and inaccurate reporting

No Body

1
Date of experience: Mar 27, 2021

Review of samsung

Samsung Australia: Misleading Practices and a Call for Accountability

Samsung’s lack of accountability is evident from its history of unethical practices. In 2022, the company was fined $14 million for misleading claims about Galaxy phone water resistance. By 2023, Samsung topped NSW’s consumer complaints list with 416 cases related to poor service, refunds, and warranties. My understanding is Samsung are doing a little better in other countries, Australian consumers continue to be taken for granted. When I tried to claim a discount prominently advertised under the Partnership Program, Samsung’s staff misled me repeatedly by diverting the conversation to an unrelated Shop App promotion. Their team demonstrated little understanding of the program, failed to clarify the advertisement, and couldn’t provide documentation to justify their claims. Even escalating the issue to the CEO’s office resulted in no resolution or accountability.This is no longer just about a discount. It’s about stopping companies like Samsung from misleading and dismissing their customers. NSW Fair Trading, unfortunately, acted merely as a messenger, failing to hold Samsung accountable. With no signs of improvement, Samsung seems poised to break its own record of complaints in 2024.I plan to escalate this to the NSW Civil and Administrative Tribunal (NCAT)—not for personal gain, but to stand up for fairness and transparency. If you’ve faced similar issues related to misleading claims, I encourage you to join me. A joint application strengthens our case, shares costs, and sends a strong message that Australian consumers will no longer tolerate such treatment.Even giving Samsung a score of 1 feels overly generous, but unfortunately, there’s no option for zero. Stay away from Samsung—I would never recommend them

1
Date of experience: Nov 29, 2024

Review of samsung

TRADE IN FRAUD!! Samsung S21 Ultra to S25 Ultra!

DO NOT ORDER FROM SAMSUNG.COM and take any trade in promotions for phones. My S21 Ultra was fully reset and prefect condition. They reject them for no reason to get out of the trade. You are given 15 days to get them your trade in. They then have 21 business days to get you results. In my case they took 50 business days and told me in was locked. This was untrue, as my local carrier reset everything back to factory when activating new phone. My results came so late, you can't even return the phone that was ordered. I plan to dispute charges back to my credit card and show documentation I have with order placed, the trade in received by them and then their response 50 business days later. I also have my local carrier providing email stating was factory reset. JUST GOOGLE SAMSUNG TRADE IN. Many people are complaining they don't honor their offers.

1
Date of experience: Apr 25, 2025

Review of coinbase

Sicherheit

Sicherheit, intuitive app, gute rewards etc

5
Date of experience: Mar 23, 2025

Review of urbanoutfitters

Avoid it whenever you can!

Avoid it whenever you can!! Don't fall into any promotions. Good luck getting your money back if you want your orders cancelled - or, when they cancel your orders, which happen A LOT. They will pay you back in gift cards to force you shop more. Promote codes they give you as compensation never work either.

1
Date of experience: Jan 13, 2022

Review of indiegogo

Mainly great projects

Mainly great projects, few of them fail.

4
Date of experience: Feb 23, 2022

Review of ikea

Item never arrived

Item never arrived, and then they cancelled the order and didn’t tell us - or refund us. They then claim they lost a huge massive sofa - wasn’t flat pack.

1
Date of experience: Jul 08, 2024

Review of ikea

Worst customer service ever

I've seen a lot of crappy customer service but IKEA is the worst. Had a pickup delivery with a 2h window, the diver arrived 30 minutes late and took another 15 minutes to hand out the orders. A ceramic plant pot that I ordered was damaged and he kept it and told me to get in touch with customer service instead of just initiating a refund automatically. The order doesn't even show up in my online profile, there is no contact email, chat doesn't work, on the Messenger chat nobody is answering, hotline is 30+ minutes wait time. There is literally no way to get in touch with support at all. Hard to believe how deep they've sunk. Don't order from IKEA!

1
Date of experience: Oct 03, 2024

Review of facebook

My account has been hacked again the…

My account has been hacked again the 3rd time there is never anyone to contact to fix the problem. If any other company has this many data hacks the they would be shut down why has facebook been permitted this luxury. shut it down of fix it

1
Date of experience: Nov 18, 2023

Review of experian

Too many solicitation emails

No Body

3
Date of experience: Jun 15, 2025

Review of bitwarden

The best password manager there is

The best password manager there is, $10 for 2FA a year is well worth it, all in all great service.

5
Date of experience: Nov 30, 2023

Review of sage

Versatile

Versatile, but can be difficult at times.

4
Date of experience: Jul 02, 2024

Review of paypal

Stay away from Paypal if you do not wish to lose money

Do not rely on Paypal for secure transactions. They are clearly on the side of scammers. I just lost money because I fell for a scam and Paypal denied the case in the seller's favor. I received no support from them and wasn't given any explanation as to why they denied it. STAY AWAY FROM PAYPAL if you do not wish to lose money like I did.

1
Date of experience: May 07, 2025

Review of fool

I always read the daily updates (pre…

I always read the daily updates (pre and post-market). I appreciate the new pre-market open newsletter. Recommendations allow me to focus on specific stocks. Have been a member (mostly) since the 1990's and Motley Fool has given me a great foundation for investing.

5
Date of experience: Jun 21, 2024