crowdstrike

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5 Star
18%
4 Star
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3 Star
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2 Star
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1 Star
82%

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As good as it gets with their response…

As good as it gets with their response to a cyber attack that could have had a big impact. Brilliant team support. Trusted to be there when we need them.

5
Date of experience: May 22, 2025
My Dell gave me the BSOD (LOL).

I feel... sorry for CrowdStrike. Then again, a company so big cannot make such a mistake.

1
Date of experience: Jul 19, 2024
Never answered....

I requested a trial version for Crowdstrike Falcon multiple times, but I never received any response. Even after sending several follow-up emails, I still didn’t get any reply. I had initially planned to purchase Crowdstrike for my business, but now I will have to look for another provider. I have rarely had such a poor experience with a company of this size.

1
Date of experience: Oct 01, 2024
Rang them to find out how to remove…

Rang them to find out how to remove their infernal software as it was blocking access to the internet on my personal desktop. Encountered a rude person who just said it was not their problem and I just had to wipe the hard drive and start again, then she hung up on me when I suggested "are you lot not in enough trouble at the moment?" They NEED to have some way to verify that your device is a personal one that is not connected to any company and should not have the software on as it would be illegal for you to have it on and therefore it should be in their best interests for it to be removed. Absolute fools with no care for the consumer.

1
Date of experience: Aug 26, 2024
Worst it company in the world

Worst it company in the world. Avoid. They just lose everyone money.

1
Date of experience: Aug 28, 2024
Please read because I said so.

My pc is dead because of you guys. thanks for the absolute tomfoolery your team of scallywags and lickspittles commited to, just to ruin a month of my life that i will never get back. And to think that a cheap ubereats giftcard makes up for billons of losses in multiple ways across the entire globe is a bunch of crap and outright misjudgement. The only way you could redeem yourselves is by fixing it swiftly and not messing up again. How are you so feeble minded? How hard is it to check an update on a designated pc before it goes worldwide? Or the alternative being, just code it right! It is not that hard. Get it together.

1
Date of experience: Jul 28, 2024
messed up both my travel plans and my…

messed up both my travel plans and my workday

1
Date of experience: Jul 19, 2024
Complete and utter bunch of tosspots

Complete and utter bunch of tosspots. Causing thousands of people's holidays and journeys to be delayed. What sort of morons do an update right at the start of summer holidays anyway? Imbeciles.

1
Date of experience: Jul 20, 2024
Caused a gloabl outage.

Caused a gloabl outage, nothing works anymore.

1
Date of experience: Jul 19, 2024
Inept

Inept, incompetent & today proves it!

1
Date of experience: Jul 19, 2024

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