Rang them to find out how to remove their infernal software as it was blocking access to the internet on my personal desktop. Encountered a rude person who just said it was not their problem and I just had to wipe the hard drive and start again, then she hung up on me when I suggested "are you lot not in enough trouble at the moment?" They NEED to have some way to verify that your device is a personal one that is not connected to any company and should not have the software on as it would be illegal for you to have it on and therefore it should be in their best interests for it to be removed. Absolute fools with no care for the consumer.
