calm

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5 Star
10%
4 Star
3%
3 Star
6%
2 Star
8%
1 Star
73%

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WATCH OUT for Auto-Renew Subscription!!

WATCH OUT for Auto-Renew Subscription!!I canceled my subscription before the year was up but was CHARGED anyway! Calm have a stupid support chat window to send complaints via. After being assured I would get my $80 refund I am still chasing my $80 refund. Terrible customer service. I wouldn’t recommend this company. Buyer Beware!!

1
Date of experience: Aug 18, 2023
The best money I ever spent

The best money I ever spent. Recommended by my GP fantastic app massive content. Excellent sleep stories. Check out Jeff Warren a wonderfully relaxing voice.

5
Date of experience: Oct 22, 2023
Spam Spam Spam

I created an account to see what was on offer and now I am inundated with spam from this company. I have reported this 3 times and each time I am told my email address has been removed from their mailing lists yet I still get emails. This company is a front for wholesale marketing.

1
Date of experience: Oct 20, 2023
Non-Existent Support - Company Refuses to Fix Bugs they Create

I was a happy, paying subscriber for years. Their developer recently rolled out an update that broke certain app features for me and also slowed down app performance significantly. I followed all their troubleshooting steps (none of which worked) and ended up opening a ticket. A month later it's still not functioning and I was told by customer service that it wasn't a priority for them and that they hadn't been working on it and wouldn't be working on it. They offered to cancel my subscription instead of actively working on my trouble ticket. It doesn't seem like a sound business model and is a very poor way of treating a long-time paying customer who simply wants the app to function correctly.

1
Date of experience: Oct 17, 2023
scam alert! bussines model.

scam bussines model.. beware!! they keep advertising try us for free on the socials.. when you come across it you might think.. that's nice.. but not worth the money they ask for... before you click on the free trial.. bam! charged because you done this for the second time in the past... no warning. .. just took money of me in the trial.. luckily apple backs you up with report a problem website.. £$%^&ers!

1
Date of experience: Sep 26, 2023
GREAT!

I thought it would be a scam. In one day I fell in love with it. I did have a question about using it -- and customer service got back with me in less than 24 hours. I don't understand what all the negative reviews are about. (Btw, this is an honest review. I've never worked for CALM. I don't know anyone who works at CALM.)

5
Date of experience: Sep 11, 2023
V disappointed they sent me an offer…

V disappointed they sent me an offer for a year I signed up and they took the full subscription price and have not responded when I asked for refund. I hate this kind of thing with online subscriptions

1
Date of experience: Sep 11, 2023
app is rubbish

app is rubbish, I spent hours to cancel it, no conttacts center

1
Date of experience: Sep 10, 2023
The most stressful company

A company that is meant to promote stress relief will bombard you with emails to get you to sign up. Even when you uninstall the app and unsubsribe from emails, you will still be hounded by this company

1
Date of experience: Sep 07, 2023
Wasted my money

Don’t waste your money, total waste of money, wish I hadn’t paid for this, keep your money for something better

1
Date of experience: Aug 21, 2023