Evelyn Cook

Reviews

Review of guitarcenter

Everything was smooth

Everything was smooth. I dealt with a guy on the phone named Reed after my order, and he was really a good customer service person.I would buy from GC again. (And you can believe that since we've already spent $40,000 to $50,000 there in the last 15 years or so. :)Brian Butler

5
Date of experience: Jul 18, 2024

Review of getresponse

Critical errors caused by GetResponse customer service

I am dissatisfied with the inaccurate guidance offered by the customer service team at GetResponse. Despite being a long-time loyal customer with minimal problems in the past, I have encountered multiple significant issues due to the advice provided by GetResponse customer service representatives. Despite assurances of investigation and resolution, no progress has been made thus far. As a result, I have suffered financial losses and lost customers. This level of service is unacceptable.PS: GetResponse have now tried to take down this review NUMEROUS times. Sad state of affairs.

1
Date of experience: May 01, 2024

Review of att

INTERNET OUTAGE OVER 24HRS…

I call customer service regarding why the Internet not working. Made me do all the steps to restart. While she is checking I advise since I had the Internet phone we have been unable to make outbound phone calls. This representative advise me it's because of the outage. OMG I knew I had someone on the phone that didn't know what she was talking about. I have had the service for awhile. I had to hung up. I call back and when I was told internet outage started at 6pm and will be by 8am. Well no fix and now it's 2pm to 3pm. I ask actually where was the outage because I wanted to see there were anyone out fixing the issue...no real answer. Now I personally believe there was no one out late last night fixing anything. I'm sure there are going to charge a full month of service to the bill...at&t SMDH

1
Date of experience: Jun 22, 2024

Review of co

Atrocious customer service

Received my new device, and sent my old phone for trade-in. Received the confirmation email that the full amount of £130 would be sent to my account within 14 days.After 16 days, I contacted google customer services. This was the most frustrating experience of my life. Everytime I connected to someone, I had to explain the whole issue from the begining. After 10+ times contacting them, these are some of the terrible responses...- wait another 4 days- check with your bank (never recieved)- check with Klarna (weren't even used)- your bank is withholding the money- it's my fault for not setting up payment services correctly (I had)- payment has definitely been made but we can't provide any reference numbers or evidenceIt has now been 50 days and the payment has still not been made. Google owe me £130 and are refusing to make the payment. I have chased and chased, even threatened legal action. Every time I just get the same generic response "sorry to hear that, we're working hard to solve this issue". But there has been no details or date for when this will be resolved.My advice to anyone looking to use the trade-in service - AVOID at all costs!!!If you need Google Customer Services, good luck! They are as useful as a paper tea pot.How a company can operate like this is beyond me! At this point Google LLC is basically one big scam.

1
Date of experience: Nov 02, 2022

Review of fraudlabspro

The best anti-fraud protection

No Body

5
Date of experience: Jan 06, 2021

Review of flipkart

Horrible Experience

I have a poor experience with Flipkart customer care team. Have not got my product delivered which I placed order on 28th Nov 21. Infact I am not able to cancel my order as well. Neither from their end they are cancelling or returning my money back.Only saying sorry will not solve the problem team.Train ur staff's properly. Either deliver my stuff else return my money 🙏

1
Date of experience: Dec 23, 2021

Review of cash

Its hard to apply when i wanted to

Its hard to apply when i wanted to, it just applied it randomly but when i try to apply it myself it wouldn’t let me.

3
Date of experience: Jun 24, 2025

Review of aweber

Justin at Aweber solved my problem…

Justin at Aweber solved my problem quickly without any fuss or impatience. Aweber's tech-service team has always been a pleasure to work with. They are true subject-matter experts and understand the fastest way to solve a problem.

5
Date of experience: Dec 10, 2021

Review of co

Hotel California springs to mind

Easy to join, impossible to leave. Instructions for cancelling a trial are, go to account, go to my subscriptions, go to manage subscriptions. The latter option does not appear I have just spent nearly an hour trying to cancel and have still not managed to do so.

1
Date of experience: May 11, 2022

Review of Spotify

Free Palestine

Save your money, don't bother!Happy to promote songs with violence, sexual references, guns, crime .. the list goes on but you take off a song viral for Palestine?? Pathetic

1
Date of experience: May 24, 2023

Review of hp

If I could give zero stars I would

If I could give zero stars I would. Got the runaround and was asked to repeat instructions for restoring my printer. Was getting random instructions from people who obviously did not care to review the entire chat to see what I have already been advised to do. I was so fed up I asked for the number for support to call to walk me through a fix and the number that was provided was actually for a medical alert promotion. On top of that, it takes hours for anyone to respond. So this has been going on for four days with no resolution. Awful. Printer is in the trash.

1
Date of experience: Apr 11, 2024

Review of flipboard

Flipboard: Liberal Mouthpiece. Waste of Broadband.

This has to be the most liberal rag on the Internet. I specifically asked for conservative news. I specifically asked for a host of other subjects than Donald Trump. I support our President and I'm not ashamed of it. Yet I got pure liberal propaganda straight from the sewers of the left. Salon, The Hill, BoingBoing, Axios, just to name a few. Did I see one article on any other subject? No. Trust me, there is nothing except pure liberal propaganda. Now wonder nobody talks about Flipboard anymore, there's nothing to talk about. Go woke, go broke. Let's hope so.

1
Date of experience: Apr 23, 2025

Review of coinbase

Been a loyal customer for 10 YEARS

Been a loyal customer for 10 YEARS. You have lost my business. In the last months, my coinbase wallet was hacked ( due to no 2factor identification on that app, you knew about this vulnerability for YEARS and did nothing to fix it), it took an entire week for my deposit to clear ( has NEVER taken that long before) and NOW you locked my account because I was trying to send tether to a mining app that YOU deemed suspicious! WTF??? now it is going to take up to another WEEK to clear it!! RIDICULOUS!!! I am absolutely livid with your app, your customer support and your #$^&^%@ security protocols that have done nothing for my protection and have only hindered my experience. RIP COINBASE

1
Date of experience: Apr 05, 2025

Review of Bing

does not work

would not let me do anything. I was not allowed to make a Microsoft account. also it crashed about 20 times in ten minutes. do not get bing. it sucks

1
Date of experience: Mar 22, 2024

Review of Bing

google is better

No Body

2
Date of experience: Mar 14, 2024

Review of amazon

The dumpster fire continues.....

Once again I've ordered a $40 bag of cat food that I haven't received. Says "delivered" but SHOCKER....no picture taken to PROVE it was delivered. This happens when I've ordered a case of Charmin toilet paper. More than once. And AGAIN I spoke to an ACTUAL HUMAN BEING to "correct" this mistake, only to be treated as if I effed up. And Oh! Spoiler alert! I STILL don't have my package. I had to go to Meijer for ANOTHER bag of cat food, so now I've spent $75 on a bag of cat food since Amazon can't seem to hire honest competent drivers. Absolutely no activity to either resend my item or offer a refund which btw I was told another cat food was reordered. Straight up lying AND stealing. Point blank: you pay for an item that wasn't received; yeah, that's theft. If their end goal is to get us to STOP shopping Amazon and either order elsewhere or in person then congratulations! That's EXACTLY what I'm doing from now on. Honestly, I should have done that LONG AGO.

1
Date of experience: Apr 15, 2025

Review of google

Google is awful !

Google is awful !! Why people continue to use this search engine is something I’ll never understand !! Google’s search results are absolutely awful !! Nothing I type in matches the results !! Deleting a gmail account is like finding your way out of maze !! Do not use Google use anything but Google !! So many of these five star reviews have nothing do to with Google !!

1
Date of experience: Nov 19, 2023

Review of crypto

Too much for too little

Stay away from this exchange unless you like to pay the highest fees on line, have very little access to support, and like being dissatisfied on every move you make on the platform. They are set up for max profits and zero customer satisfaction. I have lost crypto coins with little to no help, paid up to 40% to transfer coins to my cold storage, and find the support links disappear when you need them most. Save money and grief and use another exchange. Crypto.com sucks.

1
Date of experience: Dec 11, 2024

Review of buymeacoffee

Given the quick and right solution for…

Given the quick and right solution for my payout problems.

5
Date of experience: Sep 20, 2024

Review of abebooks

I was astounded to see some of the…

I was astounded to see some of the reviews left by others! I've ordered 50+ books over the years, some old, some rare, some paperbacks and have NEVER had a bad experience. Every one of them arrived before they were expected, in the condition it was described, and when I had a question for the seller I heard back within 24 hours. AbeBooks is the BEST!

5
Date of experience: May 10, 2023