Once again I've ordered a $40 bag of cat food that I haven't received. Says "delivered" but SHOCKER....no picture taken to PROVE it was delivered. This happens when I've ordered a case of Charmin toilet paper. More than once. And AGAIN I spoke to an ACTUAL HUMAN BEING to "correct" this mistake, only to be treated as if I effed up. And Oh! Spoiler alert! I STILL don't have my package. I had to go to Meijer for ANOTHER bag of cat food, so now I've spent $75 on a bag of cat food since Amazon can't seem to hire honest competent drivers. Absolutely no activity to either resend my item or offer a refund which btw I was told another cat food was reordered. Straight up lying AND stealing. Point blank: you pay for an item that wasn't received; yeah, that's theft. If their end goal is to get us to STOP shopping Amazon and either order elsewhere or in person then congratulations! That's EXACTLY what I'm doing from now on. Honestly, I should have done that LONG AGO.
