If I could give zero stars I would. Got the runaround and was asked to repeat instructions for restoring my printer. Was getting random instructions from people who obviously did not care to review the entire chat to see what I have already been advised to do. I was so fed up I asked for the number for support to call to walk me through a fix and the number that was provided was actually for a medical alert promotion. On top of that, it takes hours for anyone to respond. So this has been going on for four days with no resolution. Awful. Printer is in the trash.
