Review of Canva
TLDR:Terrible customer support. Issue began on Mar 21st 2025 no resolution of any sort until April 6th 2025. Their fix of something broken on their end would require me to redo hours worth of work. Full:Issues with functionality happen all the time which is fine and typically get fixed in the background after a few days so wait and it's mostly back. This time unfortunately the issue was not resolved so I contacted support. Note I was paying for a pro subscription. I was uploading long videos of clients, cropping them down and tweaking the playback speed. I then interspersed these clips with static slides with text. I have done this many many times before. This time, the video clips came out upside down with the text the right way up. There was nothing wrong with or upside down about the original video. Because the videos were bigger, canva did not allow me to directly upload them. Instead I used the app to work on the local files and download directly from there. Again all worked for all previous videos. I contacted support and this is the outline back and forth: - make sure you have oriented them properly on the editor, download in a different format (Canva only shows one format and set off settings for video), try other browser (can't because using local files and app)- uninstall app, clear cache, reinstall app, try again. (Followed instructions, no change)- please give us link to project ( fine, have link but as the files are local to my machine you won't see them)- please make a screen recording of what your are doing and send us 'raw' original file and 'raw' output file. ( all files too big to send via email so put all in Google drive and sent links)- company policy they cannot open any Google drive links. Please upload to canva and send us the access to the files ( again can't do this, files too big canva will not accept, offered to upload to YouTube and give links, to use weTransfer of any other methods they want - 'We understand that you are unable to upload to Canva. Hence, may we ask for a screen recording and us other apps to send it as it would be helpful for us to check your issue. anted to get the data to them' ( asked again for them to tell me what app they wanted me to use to get the data to them)- again they said upload the videos to canva (again said that canva would not allow this site to size constraints)- came back with some irrelevant boiler plate message about incompatible file types for images and network connectivity issues- again asked me to upload to Canva (still can't! )- told me to cut all of the videos into smaller parts, upload each part and stitch them all back together ( this took close to 3 hours of work, changed permissions and sent links)- permissions need to be changed (I checked, all fine, sent screen grab of all to show, please tell me what one is not right)- one of the Google drive files permissions not right ( the ones they said they could not possibly look at sure to company policy)- was informed that engineers are working on fixing the internal issue- 5 days later, app is fixed. Uninstall and reinstall the app. Upload your original file and redo. (Hours worth of work on a file for a client to be refine, no chance to use what had already been done)- I asked for a refund- you can't have a refund or terms of service day there can be interruptions in service etc (don't want a refund because of service interruption, Terrible customer support)- offered 1 month support subscription (no thank you don't want to use your product)- offered 3 months free subscription to be applied at next billing cycle next dec (no i want a refund)- part refunded rest of this subscription which started dec 30th nothing for earlier post of year, nothing for all this lost time or having to rub in circles for no outcome, 'as a measure of goodwill.
Review of mcafee
It may be a perfect antivirus, but their distribution model is awful. A lot of people are sick of the single mentioning of this program, because of distribution through the software bundles. However, protection rate and functionality is quite good.
Review of lego
Ordered from Lego.com on Saturday. Item was In Stock according to website when I ordered, and afterwards. Received no email confirmation. As I have account, I logged in and order was marked as waiting for new stock. Today (Wednesday), still no email from them, I checked again. Order has been cancelled. Appalling service, no reply to emails yet. Second time this has happened, I won’t be buying again.
Review of creativemarket
Perfect psd file for what I needed it for. Would like to see more a2 cards like this so that I can use one smart object as my envelope and one smart object as my card...so that it all fits within the picture (just like this one!) I would buy them up! Great product.
Review of aliexpress
The company only looks after the sellers I have been waiting 9 days for an order to leave ChinaNo way Ali when you open a dispute say just wait They have my money but don't care My advice is stay away 3055224595985169 This is my order reference It is impossible for the order to sit at the airport for such a long time There has to be some serious problems My dispute has been closed in favour of the seller. I have been told to wait a further 30 days.I stand by my reviewA complete waste of time
Review of thomann
Review of playstation
Horrible customer service, worst company I've ever dealt with. They make you pay shipping to send product back for repair, then send replacement that didn't work and told me I had to pay shipping again to send it back again for something they sent me that was faulty. $50 in shipping, there a joke of a company with absolutely no customer service.
Review of Spotify
Have canceled many, many times and I am still being charged $20 a month. They are heartless people. I told them tem the same DAY that they charged yet AGAIN and they said that I need to close my account EVEN THOUGH I HAVE DONE IT SEVERAL TIMES!! I want a full refund because I didn't even sigh up for premium! Its been almost a year I just want my money back to use it towards bills.. clothing because the little one needs a new winter coat.. food.. I have zero faith in Spotify. Useless' heartless THEIVES THAT ONLY CARE ABOUT THEMSELVES! F.U. Spotify!!!!!!! Delete my account and give me back my money! I've never ever even listened to Spotify ONCE!! WHY SHOULD I PAY FOR SOMETHING THAT I DON'T WANT OR NEED TO LISTEN TO!!! THE LAST REMARKS FROM A CUSTOMER SERVICE REPRESENTATIVE WAS QUOTE... "Maybe if you weren't so stupid then you would know what to buy.. and cancel. Its a simple process even a child can do it." So thanks for the "kind words" A-Holes!!!!!!
Review of Spotify
Frauds. They've been taking money from my account for months even after the account was cancelled. Have told my card provider and they're looking into these fraud transactions by this fraud company. Please do check your statements regularly, I wouldn't be surprised that many will be shocked.
Review of parallels
Review of musescore
musescore the android app and musescore the web app are two different master classes in poor user experience. they are each clunky, requiring many clicks to accomplish simple tasks. every single detail goes against the user's wishes, without exception. and to top it off it is always popping up advertisements for itself even after you paid for it. "i want to play some music", no, it is time for closing pop ups. you can play the music later, i guess.the absolute worst part is that the underlying CDN is buggy and unreliable and so often the music doesn't load, loads slowly, or intermittently loses pages as you page forward and backward. i'm steaming ahead in my peice and i expertly click the next page button with my free hand, without missing a beat. now i wait for the next page to load. now it finally loaded, but only half of it. refresh. wait. now it finally loaded, *but the other half*. how many times must i refresh to get both pages loaded at the same time??
Review of domain
Review of coinbase
Review of americanexpress
I called to open a dispute about a purchase from a company that seems illegitimate . I have not received a conformation email and it has been almost a month. I emailed the company and called the number provided by amex, number was not in service. They gave me such a hard time to open a dispute and, asked me questions like: so when did the company say the item is expected when I clearly said, I have not received a confirmation email for my purchase. These Indian Reps cannot think for themselves, its like talking to AI. I thought Amex had the best customer service but this is disappointing to say the least.
Review of alibaba
Review of crypto
My 2FA had to be reset which took around 3 weeks to resolved. This did still not resolve the issue as Crypto.com app would not accept the codes. I have been able to start the process of withdrawal because I didn't need the 2FA in the first place but from saying it was goingto take 3 hrs its now going to take 2 to 4 days. I would never use this company again everything is complicated and long winded and to be honest its not personal whatsoever
Review of buymeacoffee
Review of crypto
My 2FA had to be reset which took around 3 weeks to resolved. This did still not resolve the issue as Crypto.com app would not accept the codes. I have been able to start the process of withdrawal because I didn't need the 2FA in the first place but from saying it was goingto take 3 hrs its now going to take 2 to 4 days. I would never use this company again everything is complicated and long winded and to be honest its not personal whatsoever
Review of buymeacoffee
Review of crypto
My 2FA had to be reset which took around 3 weeks to resolved. This did still not resolve the issue as Crypto.com app would not accept the codes. I have been able to start the process of withdrawal because I didn't need the 2FA in the first place but from saying it was goingto take 3 hrs its now going to take 2 to 4 days. I would never use this company again everything is complicated and long winded and to be honest its not personal whatsoever
