The company only looks after the sellers I have been waiting 9 days for an order to leave ChinaNo way Ali when you open a dispute say just wait They have my money but don't care My advice is stay away 3055224595985169 This is my order reference It is impossible for the order to sit at the airport for such a long time There has to be some serious problems My dispute has been closed in favour of the seller. I have been told to wait a further 30 days.I stand by my reviewA complete waste of time