Kristofer Millard

Reviews

Review of ea

Shockingly bad customer service

I have never experienced more useless and unhelpful customer service. They copy and paste generic responses without responding to the actual issue or questions. You keep going in loops if you follow-up with them.

1
Date of experience: Jun 30, 2024

Review of co

Amazon Needs To Up Its Game

Jeff Bezos created a great company in Amazon, despite playing its part in destroying the high street. But time to get off the golf course. Amazon slipping badly. The failings too long for a review, but customer service is at the route and entirely non-existent. If get through, they simply can't help in even the simplest of tasks, like amending day of delivery which is supposedly easy to do online. Goods are often left in the street waiting to be stolen or soaked in rain. You may be in, but couriers arms cant seem to reach the doorbell or leave a card when order dumped outside. Amazon Prime, dont waste your time unless truly need it. I'll be cancelling mine. Trouble is, not sure what we would do without Amazon for ease of choice, but look about and many companies work so very much better.

2
Date of experience: Nov 29, 2024

Review of academia

I had a very bad experience with…

I had a very bad experience with Academia.edu which insulted my personality, violated my human rights, and harmed my reputation.I logged in my account last Sunday to reply to a message I received from a member. Then, I realized that I had difficulties to log in. After some attempts and using my social media login, I saw a message on my dashboard that my account was frozen because it had been flagged as suspicious.It looked very odd but I followed the instructions and submitted all required information.Unfortunately, it was Sunday and obviously, a manual review could not be done quickly,Next, I tried to see my profile-website because I was and I had paid a premium subscription and I saw that I was unable to download even my own documents.My problem with this situation is as follows:1. In democracies, we are all innocents until someone or an authority proves that we guilty. They froze my account without giving any explanation and without giving me the opportunity to support myself. They just adopted a flag and froze my account until I prove my innocence!2. Freezing my account, I had no access to my document and my high rating was not visible.3. A flagged account as suspicious harmed my personality and my reputation as well as my human rights.4. Once they examine or believe that I my account is suspicious, why do they accept my money for the premium subscription?I wrote all of the above to Academia.edu but I have not received a response yet. Actually, I was so sorry for this development and the fact that they like my money but they are not sure about my credibility, and I decided to delete my account on Sunday night or Monday. I left a message with the above also.The account deleted but no response yet.They do not care!And one more thing: I respect their policy and I support all measures aiming at securing reliability and safety. But their policy is just ridiculous. Why? Anyone can flag an account as suspicious. Imagine a member to flag the half accounts. Then, the half academia.edu will be frozen (?)I think that this not an intelligent, secure, efficient and proactive policy.It is rather an anti-democratic practice that shows the lack of modern security systems and policies.Also, I wrote to Academia.edu that I have provided all required information for their check and the fact that I am an MBA student and a research manager in London and Zurich.Note that I was in the top 0.5% of the researchers at academia.edu.Lastly, another sign of their culture is that there is not an obvious link (menu) to contact them. I believe that it is the minimum for transparency and credibility of a website. Instead, they have a support menu. You have to enter a question such as "contact". Then you receive some answers and one links to a page where you can send a message.If I am not blind, a contact form or link is not visible on their website.I will send a link to this review and wonder if they pay any attention.Thanks to Trustpilot, we can share our experiences and protect other customers.If I am wrong, I am more than willing to accept my mistake and publicly apology.ThanksLeonidas StergiouPSAlso, read this from ForbesJAN 23, 2017Title: Dear Scholars, Delete Your Account At Academia.Edu (google it)

1
Date of experience: Apr 17, 2018

Review of nokia

I applied for a subscription service…

I applied for a subscription service and never received the product. They are still taking money from my account. Bunch of thieves.

1
Date of experience: Oct 31, 2022

Review of hootsuite

We were billed a full year when we…

We were billed a full year when we started with Hootsuite after the initial trial. we were not happy with it at all a few months down the line. too many glitches and the scheduling was inaccurate on a weekly basis, we decided to cancel our subscription. this was basically impossible through the application and on the desktop very hard to find. we finally found it and deactivated the autorenewal. this kept flipping back to autorenew we ended up emailing our wish to cancel the program, and calling them (they are not easy to get hold of), and their "messaging help centre is a robot, no humans there? months down the line (and not using the program for over 4 months) and we have been billed again, £561. this morning this is a disgrace, i want a refund but nobody can be found to get one! ive now opened a case via paypal. STAY AWAY, TOTAL WASTE OF MONEY, AND THEY JUST KEEP ON BILLING YOU WHETHER YOU HAVE CANCELLED OR NOT

1
Date of experience: Jan 20, 2022

Review of flipkart

Seller delivered damaged product and my …

Seller delivered damaged product and my replacement order got cancelled with out notification .When I called the flipkart customer support for the same ,they are not supportive and always stand for seller point of view instead of looking out for customer .

1
Date of experience: Dec 16, 2017

Review of chegg

I asked a question

I asked a question, and the response took too long.

1
Date of experience: Oct 03, 2022

Review of wsj

I have been taking the WSJ for years…

I have been taking the WSJ for years now and have never had a problem with delivery. In fact, my "paper boy" gave me his cell phone number and a couple of times I have gone on a trip and didn't put my paper on hold. I have called him and he paused it while I was gone.

5
Date of experience: Feb 15, 2025

Review of google

Run a millions miles

Run a millions miles, barge pole, full blown nightmare, actually causing real world damage to our business.

1
Date of experience: Dec 13, 2024

Review of playstation

Buy disc or save your receipts

Have never really had any problems with customer service and over all everything works well.The only issue i could say i have is the time i tried downloading an old game that i had digitally (no disc).I've owned it since August 8 - 2016 but stopped playing after a few years. When i finally decided to download it again a few weeks back the game was gone from my library and in store it told me i had to pay for it again, pretty weird when i have collected trophies and all are spaced out with over months between the first and last earned trophie.After contacting Playstation support i get told that they can't see that i've ever owned the game and that i need to send them a print of my receipt (from over 6 years ago) i told them that i've changed email since then and that my former bank don't have that old information saved.All i'm left with at the end is an apology and the information that i have to buy the game once again, just to play. I have not bought it again yet and this is the only issue i've had.Ps:Buy your games on disc or save the receipts (email receipt)

3
Date of experience: Sep 14, 2022

Review of domain

Quick, friendly and efficient.

The employees have always been quick, friendly and efficient. They have given me the answers I needed and when I didn´t understand the technical side they solved the problem for me. Super!

5
Date of experience: Sep 13, 2024

Review of debian

Classy, reliable, professional Linux

This is a totally classy distribution. Completely reliable, aesthetically pleasing and professional. I use Debian with the Gnome desktop and it has proven to be absolutely reliable and a pleasure to use. Works great with Dropbox, Megasync, pCloud, VLC, Google Chrome, Libre Office Install was seamless and easy. Shout out to the people at Debian for a job well done.

5
Date of experience: Dec 23, 2023

Review of bbcgoodfood

I have spent time attempting to get rid…

I have spent time attempting to get rid of their intrusive pop ups. It is unlike BBC to allow this site to use its name. It is a real pain. I block it on my mac and it seems to unblock itself.

1
Date of experience: Nov 05, 2020

Review of americanexpress

Fraud, fraud, fraud

I have a corporate card, and even then they don't want to act right. They definitely won't act right for a personal card.My card was charged in error and I have written proof from the vendor that they intended to refund, and I STILL can't get American Express to investigate. They told me they "opened" a dispute, and months later there is no record of it. I reopened one again and it's still not on their site. I have screenshots of all the communication where they lied but I can't upload to this site. My advice is to save yourself the headache and pick a different institution.

1
Date of experience: May 23, 2023

Review of bbb

Better Business Bureau is the internet…

Better Business Bureau is the internet version of ISIS

1
Date of experience: Mar 14, 2025

Review of bbb

Better Business Bureau is the internet…

Better Business Bureau is the internet version of ISIS

1
Date of experience: Mar 14, 2025

Review of avast

I like it

I like it, it works fine.

5
Date of experience: Jun 03, 2025

Review of bbb

Better Business Bureau is the internet…

Better Business Bureau is the internet version of ISIS

1
Date of experience: Mar 14, 2025

Review of avast

I like it

I like it, it works fine.

5
Date of experience: Jun 03, 2025

Review of bbb

Better Business Bureau is the internet…

Better Business Bureau is the internet version of ISIS

1
Date of experience: Mar 14, 2025