Jeff Bezos created a great company in Amazon, despite playing its part in destroying the high street. But time to get off the golf course. Amazon slipping badly. The failings too long for a review, but customer service is at the route and entirely non-existent. If get through, they simply can't help in even the simplest of tasks, like amending day of delivery which is supposedly easy to do online. Goods are often left in the street waiting to be stolen or soaked in rain. You may be in, but couriers arms cant seem to reach the doorbell or leave a card when order dumped outside. Amazon Prime, dont waste your time unless truly need it. I'll be cancelling mine. Trouble is, not sure what we would do without Amazon for ease of choice, but look about and many companies work so very much better.
