Charlie Chisholm

Reviews

Review of flaticon

Its_harman_.000

10k followers

5
Date of experience: Mar 02, 2025

Review of depop

No real customer service

Bots kept taking down legitimate items. Bots also suspended my account for sending 2 messages in a row (second message fixed a typo🤦‍♀️). Customer service is also run by bots making it super hard to get these issues resolved.

1
Date of experience: Sep 17, 2024

Review of clover

Chris is great

Christopher was great and extremely helpful. I urgently needed a new merchant processing system and he was helpful.

5
Date of experience: Jun 05, 2023

Review of clover

If you ever need tech assistance, TOUGH LUCK

Sadly, this company lives up to the 'POS' part of it's name! I spent more than 2 hours on the phone, in chats, and on emails with them and have recordings for all my calls. I was not able to get anywhere and a supervisor never called back as promised! Clover is not letting us accept EBT payments after they told us it would be ready by now. First 'within 12 hours' then, 24, then within 48 'business hours'(!) This is stressful because we gave our customers a date based on their instructions and we're having to turn people away. We have an engaged audience that is excited to support us and Clover is stifling our impact as we work to provide fresh food access in food deserts. I absolutely can't recommend them based on this experience! POS goes offline all the time. It is such an act of disrespect to give shop owners with so much on their plate the run around in this way. I heard the service sucked but for some reason I thought we'd be okay. When you need technical assistance, BEWARE. If you ever plan on needed technical assistance, and if you plan to use them to accept EBT, BEWARE. Will look into reporting them with the State of CA.

1
Date of experience: Jul 24, 2024

Review of amazon

Product stopped working - no support or return.

We purchased a Bose Soundlink Mini 2 using our prime account. After a couple of months its stopped powering on or charging. Just the dreaded flashing red battery light. I contacted amazon for support, who told me that the return window was closed and I would have to contact Bose directly. This is appalling support - if I had purchased from a store, they would just take it back and replace it. We use Prime A LOT but after this I will try to buy from stores or the manufacture. Seems like Amazon are happy to take my money but not so keep on stepping up if there is a problem.

1
Date of experience: Mar 16, 2020

Review of wpengine

WP Engine's support and dev are…

WP Engine's support and developer tools are excellent. Unfortunately there's been lots of downtime lately.

4
Date of experience: Aug 25, 2024

Review of uptimerobot

Great feature price ratio

Great feature price ratioExcellent support from support team (with pro plan)usefull REST API

5
Date of experience: Sep 09, 2022

Review of thumbtack

At first the booking was for 1pm and in…

At first the booking was for 1pm and in the morning she called and said she would be here between 130 and 2pm and she did not show up until 215.. I fired her I don't like people who are not punctual.

1
Date of experience: Jul 16, 2024

Review of seagate

Highly recommend

When my Seagate external drive failed without warning I was devastated. I contacted customer service and they were amazing! The rep informed me I had a warranty (I didn't know I had one). She told me I needed to send the disk to the Netherlands (I live in Melbourne, Australia)! I was told they could not guarantee they would be successful. I decided I had no other option. She said it would take up to 30 days to recover the data. I was able to track the process and I couldn’t believe it when it indicated successful recovery! The recovered data arrived on my doorstep about 2 weeks later and all my data was there in the new portable hard drive. I paid nothing.. I read some negative reviews on the net but my experience has been extremely positive. The people I dealt with here in Australia were very respectful and supportive. This company is to be commended for standing behind its products. Huge thanks to Seagate and the staff members I spoke to.Carol, Melbourne

5
Date of experience: May 30, 2022

Review of Zoom

Frustration with yet another changed layout.

I mainly use Zoom on an ipad, but when I logged on with my Desktop at home to open an important recurrent meeting I found that, yet again, zoom had change the entry page layout and it took me over 15 minutes to find the recurrent meeting. Why can't they leave the thing alone. Zoom seems more concerned with getting me to use AI. Well, as it happens, I am an intelligent human being and I don't need a computer to think for me. The sad thing is that Zoom used to be so good (I used it all during lockdown) but they just can't leave it alone and make it so frustrating to use.

1
Date of experience: Oct 15, 2024

Review of viber

Used Viber for 3 months then I was…

Used Viber for 3 months then I was blocked for some reason, completed information asked for over 4 months. Complete waste of time.

1
Date of experience: Sep 21, 2024

Review of theknot

Heartless organization to be avoided

My "former" band The Razors signed up for the Knot and Wedding Wire. We were hoping the Covid would subside but it didn't. A few months later we lost one of our members. We asked this company if we could temporarily stop our payments to them until we could re-group and hopefully have a wedding band to offer. They refused to cancel our yearly contract unless we announced to the world that we were "permanently out of business." This is a heartless organization that needs to be avoided.

1
Date of experience: Aug 03, 2020

Review of hotels

Cancellation policy changed after cancelling.

Had to cancel a booking recently. I checked the cancellation policy before cancelling which said I'd be subject to a charge equal to the first night plus taxes and fees. The virtual agent service didn't work after multiple attempts managed to get through to an agent who confirmed the cancellation policy as I understood. After cancelling, I was told i wouldn't be entitled to any refund at all. Multiple emails with screenshots of my conversation with the agent, but kept getting generic emails back saying they were sorry I was disappointed but couldn't change the hotel policy. Ignoring the fact that I was only asking for the stated policy I had agreed to. Won't be using again.

1
Date of experience: Mar 21, 2025

Review of garmin

Had a Garmin Venus watch for 18 months…

Had a Garmin Venus watch for 18 months and the strap broke tried retail stores and jewellers but no store had a replacement. Contacted Garmin and they couldn’t have been more helpful replacement strap being couriered free of charge!!!

5
Date of experience: Jul 13, 2022

Review of garmin

Garmin Venu SQ Music does what it…

Garmin Venu SQ Music does what it should and More.I was Cycling one morning when my Garmin Venu SQ Music decided to send my emergency contact a text stating I had been involved in an incident, they immediately tried to contact me as you would. Not being able to contact me they then phoned the closest 3 hospitals and started a search with various people trying to locate me. The eventually were able to contact me, I can't imagine what they felt during this process. Garmin in Australia has no method for support or to leave an inquiry outside of weekday business hours. Faults Ok I get that, not impressed with customer support.

1
Date of experience: Jul 17, 2022

Review of fontawesome

slow site, bad service

I upgraded to Pro because I thought their SVG kit was going to speed up might site. Instead my site load time went from 8 seconds to 20 seconds!Their documentation is terrible. Very vague and not intuitive and I know HTML and CSS well. I can figure out anything but I have spent 2 months on Font Awesome trying to get it to work. Their customer support is equally as bad. They just give one sentence answers that really don't answer the question.

1
Date of experience: Aug 08, 2021

Review of duolingo

The once-great Duolingo has destroyed itself.

Introducing Duolingo into my life was a game changer. The app has been a cornerstone of my learning experience for most of a year. It had benefitted my life more than I could have imagined.And now that is ruined. The new interface has limited the interactivity so much I no longer feel motivated; the layout allows for less freedom to pursue my targets and practice topics as I please; and it is simply less fun. We're all used to change-for-the-sake-of-change in this world, but Duolingo has been utterly ruined.Not often I take my money elsewhere but I can't encourage a service to upset its userbase like this. Subscription cancelled.

3
Date of experience: Nov 13, 2022

Review of tempsl

Catalogue agréable à feuilleter…

Catalogue agréable à feuilleter produits tout de même un peu chers

4
Date of experience: Mar 10, 2022

Review of pixlr

Beware of the “free trial” that they’re…

Beware of the “free trial” that they’re offering. I was expecting for a reminder email from them just like the other subscriptions. I cancelled it right away as soon as I saw the deduction for the auto-renewal. I emailed the customer service justifying that I didn’t meant to renew as I can’t use the app with the purpose I was expecting. I can’t even put a watermark. CS replied that they can’t give me a refund so I need to use the whole month for the amount I paid.

1
Date of experience: May 22, 2025

Review of namecheap

i subscirbe my vpn after 2 days they…

i subscirbe my vpn after 2 days they send me email and tell me we cancel your subsciption and still not refund my money very strange experience they told me after 15 days we will refund money and still not solving issue big fraud

1
Date of experience: Jul 01, 2025