We purchased a Bose Soundlink Mini 2 using our prime account. After a couple of months its stopped powering on or charging. Just the dreaded flashing red battery light. I contacted amazon for support, who told me that the return window was closed and I would have to contact Bose directly. This is appalling support - if I had purchased from a store, they would just take it back and replace it. We use Prime A LOT but after this I will try to buy from stores or the manufacture. Seems like Amazon are happy to take my money but not so keep on stepping up if there is a problem.
