Sadly, this company lives up to the 'POS' part of it's name! I spent more than 2 hours on the phone, in chats, and on emails with them and have recordings for all my calls. I was not able to get anywhere and a supervisor never called back as promised! Clover is not letting us accept EBT payments after they told us it would be ready by now. First 'within 12 hours' then, 24, then within 48 'business hours'(!) This is stressful because we gave our customers a date based on their instructions and we're having to turn people away. We have an engaged audience that is excited to support us and Clover is stifling our impact as we work to provide fresh food access in food deserts. I absolutely can't recommend them based on this experience! POS goes offline all the time. It is such an act of disrespect to give shop owners with so much on their plate the run around in this way. I heard the service sucked but for some reason I thought we'd be okay. When you need technical assistance, BEWARE. If you ever plan on needed technical assistance, and if you plan to use them to accept EBT, BEWARE. Will look into reporting them with the State of CA.
