theknot

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Heartless organization to be avoided

My "former" band The Razors signed up for the Knot and Wedding Wire. We were hoping the Covid would subside but it didn't. A few months later we lost one of our members. We asked this company if we could temporarily stop our payments to them until we could re-group and hopefully have a wedding band to offer. They refused to cancel our yearly contract unless we announced to the world that we were "permanently out of business." This is a heartless organization that needs to be avoided.

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Date of experience: Aug 03, 2020