Berenice Ochoa

Reviews

Review of Canva

A great tool for nearly all designs

A great tool for nearly all designs. Been using free version and it is absolutely satisfying my needs to create online designs for e-shops.

5
Date of experience: Sep 26, 2023

Review of healthline

No privacy protection / can't access…

No privacy protection / can't access without advertisers snooping around your most sensitive issues.

1
Date of experience: Jul 19, 2024

Review of flipkart

I purchased a mobile phone of infinix…

I purchased a mobile phone of infinix company from flipkart of Rs 8999. Now i am having a camera issue the front camera is of 20 megapixel but the quality while taking picture at night is worst and disappointing. Flipkart provided a tech visit in which the technician told me that the camera quality is not good so u will get refund and i asked him a photo copy of his paper where he has registered my complain he refused to give me that, ok its fine. Then after sometime i got to know that technician has told flipkart that the problem is solved and customer is happy but i was not. I called technician and asked whether he submitted that what flipkart is telling me , technician told me clearly that he did not submitted anything like that. Whether flipkart is lying or the technician whom to believe is not the big issue the problem is who will provide me the resolution who will give me my money back. One star because it is required here flipkart deserves zero stars. I have two accounts in flipkart purchased almost Rs 2-3 lakhs, products and services are getting disguisting everyday professional illiterate technician's are liars now a days good job.

1
Date of experience: May 05, 2018

Review of flipkart

Worst experience with flipcart dont…

Worst experience with flipcart dont sale products on flipcart they are robbers and dont buy from flipcart

1
Date of experience: Aug 31, 2021

Review of bol

Favorite webshop.

Have ordered many items with bol.com over a few years, never ever have I received an item damaged, or has an item gone missing.The few times I was unsatisfied, I simply returned it and got my money back, no questions asked!Even if an item is a little cheaper somewhere else, I'll order from Bol since I know that, if there's something wrong or I change my mind, I can easily return it.

5
Date of experience: May 03, 2022

Review of bestbuy

Wish I could leave no star

Wish I could leave no star. We purchased a tv and sound bar. Delivery and installation was set for Jan 3. The delivery was a no call, no show. Called the 800 number and the delivery team had become “sick”. No call from Best Buy. Rescheduled for Jan 9 only to get an email on the afternoon of the 7th stating that the installation part wasn’t scheduled and that it can’t be done until the 13th. Biggest waste of time. Spent the day waiting for the first delivery only to have to reschedule and then find out that it has to be done in two separate visits because of the incompetence of the Best Buy employees. I won’t purchase from them again.

1
Date of experience: Jan 03, 2025

Review of thomann

Dissapointing customer service

I purchased a B-stock ukulele from Thomann (described as potentially having visual imperfections, but still in good working condition). Unfortunately, the instrument arrived with a bent and cracked fretboard, and several frets caused buzzing strings, making it unplayable.I reported the issue and received a response offering a €15 discount if I chose to keep the defective instrument, or the option to return it. I asked for a replacement, but they refused. I also requested a discount on a future purchase instead, but that was also declined.Now I’m stuck with the hassle of returning the item, and the buyer is held responsible for any damage that occurs during transit. To make things worse, I bought a gig bag separately for this ukulele, and most ukuleles include a bag—so now I have a potential spare bag with no use when buy a replacement.Customer service has been slow to respond, typically taking 1–2 days per reply, and overall, the experience has been disappointing.

2
Date of experience: Apr 07, 2025

Review of hp

HP has failed to respond on three…

HP has failed to respond on three emails in regards to a issue THEY created.My old HP PRO printer had some issues with their ink cartridges. They representative tried to resolve with new opening 3 sets of new cartridges and one of the colors would have issues with saying cartridges were not HP cartridges. They were HP cartridges that they provide by HP with their ink program. After 45 minutes wasting time, ink and paper, the representative said that the carriage might be the issue.The HP representative told me that I could get a new printer with no out of pocket $$ and get a new printer with again a ink replacement program. The issue is that the HP representative clearly told me that "I" could still use my old printer, but I would be the one to purchase any ink.Whatever the HP representative did with shutting down the wifi connection has created a issue where I cannot use my old printer.HP has failed to respond directly the emails, calling their number gets no answer. Now, I am angry and until HP resolves the issue with my old printer, I refuse to open the new printer box. I have given HP 24 hours to respond before I request a paid return label.I have submitted a BBB complaint and await a call from HP.This is not the first time I have not had issues with HP. In the past, it took a executive level individual to resolve a issue with their laptop.I would not suggest to anyone to purchase ANY HP product as their customer service lacks any professionalism.

1
Date of experience: Jun 03, 2025

Review of coinbase

EUR 5.000,00 vanished

Nearly two weeks ago, I deposited EUR 5000 into my Coinbase account to purchase XRP. Two days later, Coinbase informed me that the transaction had failed, and no XRP was purchased. However, the EUR 5.000,00 has not been returned to my account and seems to have vanished.I have contacted Coinbase support multiple times (after navigating through a frustrating chatbot), each time waiting over 2-3 hours to reach a representative. Despite providing all necessary documentation, including bank statements, I keep being told to wait another 5 to 7 business days for a refund.As of today, the funds have still not been returned. If this matter is not resolved within the next few days, I will have no choice but to file a formal report with the authorities.For any Coinbase support employee monitoring this platform, my case number is 22056126. Please prioritize and resolve this issue urgently.Update February 3rd: Spent more frustrating hours on Coinbase's support chat again. As you might have guessed, my funds have not been returned to my bank account, and Coinbase still can't provide any ETA on when or if I can expect my money back.Update February 20th: the issue has been resolved by Coinbase. The EUR 5000 made it back to my bank account.

3
Date of experience: Jan 20, 2025

Review of amazon

I ordered a cat feeder and they sent me…

I ordered a cat feeder and they sent me a seized one It was jammed and wheel would not turn to slide the cat food. So I retuned it and ordered another make. Same problem! I have tried everything to get it to work but it will not turn the wheel to slide the food. Amazon is doing nothing to take this one back but giving me the run around with try this and this and... I set it up to so food would come out at 9 pm, TODAY, nothing and they still will not take it back. Will boycott amazon from now on. I have set it up to perform through the night at different times. Will see tomorrow if it worked. At least I got this feeder to work. Bad customer service but I should of been more patient with the cat feeder. Weird to think it would NOT work until 11 pm and I had been trying since 3 pm!!!

1
Date of experience: Apr 25, 2025

Review of google

Cake box duke street offers tasty cakes…

Cake box duke street offers tasty cakes and pasteries

5
Date of experience: Jun 27, 2025

Review of binance

unbelievable my binance account…

unbelievable my binance account temporarily suspended from withdrawal i give all proof for my crypto depositit was deposit from my trust wallet so i can’t understand how they suspended me for a crypto deposit i give all evidence and i am waiting to release my cryptomy case id : 134847413

1
Date of experience: Jan 03, 2025

Review of bbb

Apparently the bbb allows for…

Apparently the bbb allows for businesses to pay for accreditation if they want an A+ then that costs a certain amount. All this time i was thinking businesses actually were earning this through reviews and how they respond to customers, nope. What a crock of shtt, they're also sensitive lol. I put in my complaint that "i don't know who at the bbb is considering a complaint is invalid for fraud". I spoke with someone over the phone and she said this is the reason it was considered invalid and they like to keep it professional haha. Yeah whatever they're so full of themselves. Don't think that they're tied to the Gov't because they're not. They're regular old people who came up with a way to make money off of businesses. I'm wondering for this review do i need a receipt for the bbb transaction in order for tp to post it lmao.

1
Date of experience: Oct 25, 2023

Review of adafruit

I have bought the Adafruit Fona 808

I have bought the Adafruit Fona 808, actually many of them, but I do need some support, but as you can see there are no support on their forums.I'm never going to buy any products at adafruit again, and I will never suggest them to others. So now I'm making my own 808 modem :-)And buying my hardware at Sparkfun instead

1
Date of experience: Nov 09, 2019

Review of google

Cake box duke street offers tasty cakes…

Cake box duke street offers tasty cakes and pasteries

5
Date of experience: Jun 27, 2025

Review of binance

unbelievable my binance account…

unbelievable my binance account temporarily suspended from withdrawal i give all proof for my crypto depositit was deposit from my trust wallet so i can’t understand how they suspended me for a crypto deposit i give all evidence and i am waiting to release my cryptomy case id : 134847413

1
Date of experience: Jan 03, 2025

Review of bbb

Apparently the bbb allows for…

Apparently the bbb allows for businesses to pay for accreditation if they want an A+ then that costs a certain amount. All this time i was thinking businesses actually were earning this through reviews and how they respond to customers, nope. What a crock of shtt, they're also sensitive lol. I put in my complaint that "i don't know who at the bbb is considering a complaint is invalid for fraud". I spoke with someone over the phone and she said this is the reason it was considered invalid and they like to keep it professional haha. Yeah whatever they're so full of themselves. Don't think that they're tied to the Gov't because they're not. They're regular old people who came up with a way to make money off of businesses. I'm wondering for this review do i need a receipt for the bbb transaction in order for tp to post it lmao.

1
Date of experience: Oct 25, 2023

Review of adafruit

I have bought the Adafruit Fona 808

I have bought the Adafruit Fona 808, actually many of them, but I do need some support, but as you can see there are no support on their forums.I'm never going to buy any products at adafruit again, and I will never suggest them to others. So now I'm making my own 808 modem :-)And buying my hardware at Sparkfun instead

1
Date of experience: Nov 09, 2019

Review of google

Cake box duke street offers tasty cakes…

Cake box duke street offers tasty cakes and pasteries

5
Date of experience: Jun 27, 2025

Review of binance

unbelievable my binance account…

unbelievable my binance account temporarily suspended from withdrawal i give all proof for my crypto depositit was deposit from my trust wallet so i can’t understand how they suspended me for a crypto deposit i give all evidence and i am waiting to release my cryptomy case id : 134847413

1
Date of experience: Jan 03, 2025