flipkart

1.3
1.3 from 1.9K Reviews and Ratings
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I purchased a mobile phone of infinix…

I purchased a mobile phone of infinix company from flipkart of Rs 8999. Now i am having a camera issue the front camera is of 20 megapixel but the quality while taking picture at night is worst and disappointing. Flipkart provided a tech visit in which the technician told me that the camera quality is not good so u will get refund and i asked him a photo copy of his paper where he has registered my complain he refused to give me that, ok its fine. Then after sometime i got to know that technician has told flipkart that the problem is solved and customer is happy but i was not. I called technician and asked whether he submitted that what flipkart is telling me , technician told me clearly that he did not submitted anything like that. Whether flipkart is lying or the technician whom to believe is not the big issue the problem is who will provide me the resolution who will give me my money back. One star because it is required here flipkart deserves zero stars. I have two accounts in flipkart purchased almost Rs 2-3 lakhs, products and services are getting disguisting everyday professional illiterate technician's are liars now a days good job.

1
Date of experience: May 05, 2018