Aubrey Mateo

Reviews

Review of g2

The best experience in a rewarding platform

This isn't my first great experience at G2. The process is very intuitive, from accessing the questionnaire to redeeming rewards. I really like the platform.I had just one unexpected experience: I finished the question before answer all the questions because the buttons confused me (I clicked at the "finish" button instead the button "next question")

5
Date of experience: Jan 20, 2023

Review of chess

BAD CUSTOMER SERVICE, DON'T JOIN!

Could not cancel the auto renew from phone and did not have a chance to do it before it renewed. Immediately contacted customer service, and tried for days but they WILL NOT contact me back. HORRIBLE CUSTOMER service, be careful!

1
Date of experience: Mar 19, 2021

Review of brevo

Easy to use and perfect for email…

Easy to use and perfect for email delivery but WORST in terms of customer support. I messaged them 3 times in 5 days, but didn't receive a single response.

3
Date of experience: Sep 07, 2023

Review of co

Awful propaganda at the worst woke…

Awful propaganda at the worst woke variety. Such a shame for a British institution to end up like this

1
Date of experience: Aug 11, 2022

Review of academia

I was charged $249 with no prior notice…

I was charged $249 with no prior notice or communications a few days ago. I logged onto my account to cancel and saw the "deadline" was the same day I was charged, so I cancelled, expecting a refund. However, three days later, they responded that they do not give refunds. I had originally subscribed in 2021 for $69, but no company communication or notifications since then about rate changes (plus I don't remember signing up for auto renewal). Not only is this scammy, I think it's actually illegal to charge without prior notification, particularly when the rate has gone up, according to California and New York law (they are based in San Francisco and I am in NY). Don't subscribe!

1
Date of experience: Dec 08, 2024

Review of shapeways

Great Customer Service

The Shapeways team has always worked hard to ensure that I receive my orders (I worked directly with Adela Zemkova). The customer service is very friendly, timely, and active in getting issues resolved. I placed an order that was lost by USPS and Shapeways worked hard to find a solution that worked best for me. You don’t find that kind of customer service everywhere! I have been and will continue to be a return customer due to the great customer service!

5
Date of experience: Sep 04, 2020

Review of otto

Otto the best !!!

The bost of the best !!!

5
Date of experience: Mar 11, 2017

Review of nokia

I don't want to give 1star for the…

I don't want to give 1star for the product & customer care support. One of my worst experience. I thought Nokia brand name previous experience i bought one feature phone Nokia150 for my grandma within 3 months it's dead not worked and also when I try to charge it get heat. I don't know what to do I have raised query in Nokia support they send me mail within 2 days also asked me to share basic details through mail. I also shared those details. Again they asked my to share videoclip of the phone not working also that video should be clear and one more thing the size of videoclip should be veryless size they told like within12mb. I also shared those within they said limitations. But again he asked me to share the videoclip for 4 to 5times I share those. They asked to hold for 5to7 working days. But no mail came from Nokia customer support. I again asked for update. They told like logistic person will come and pickup phone from me. But none of them came it almost goes for 1month no one came I keep on followup on mail. Finally they arrange pickup after 1month. Returnguy pickup phone from me. after that now proper response from Nokia team. I'm keep on followup on mail & calls they asked me to wait for 4 to 7 working days. Still now no response. Return guy pickup phone from me more than 2 weeks. I don't know what to do withthis totally money waste time waste. So don't buy Nokia products. If any fault occurs they won't give proper support. Very very bad experience...

1
Date of experience: Jul 15, 2023

Review of mcafee

The biggest spammer I know

Mcafee is sending me daily emails with "Last warning. your subscription has finished, you are not protected" and more scary threats. I have never had a subscription and never paid for their software - and I never will.I have clicked unsubscribe about 50 times, have blocked their address and nothing helps, they keep spamming me.

1
Date of experience: May 22, 2022

Review of flipkart

Very bad service

Very bad service, I have purchase Grocery items vide Order No OD116844431170014000, dated 21st Oct 19, for amounting Rs 3187/-, while making payment through card the money deducted but their phone system not shown than i have again paid through CASH, that means i paid twice, i raised a complain till not, they have not solved, they contacted six times but every time the answer is same it will be refund within 48 hrs.. The items condition: Egg was broken conditions.

2
Date of experience: Oct 31, 2019

Review of bol

I always have positive experiences

I always have positive experiences at bol.com. Great service, good prices!

5
Date of experience: Nov 24, 2020

Review of bestbuy

Ordered a brand new ps5 online for my…

Ordered a brand new ps5 online for my son for Christmas and came home and opened the box to find a ps4 in the box. It looked used since it had dust inside. The guy was nice and dumbfounded like I was and gave me a $53 discount. Just want to know how something like this could happen.

3
Date of experience: Dec 29, 2024

Review of BBC

So the BBC have invented time travel…

So the BBC have invented time travel and gone back to a time when swipe left and right had not been invented.I know it wasnt great in the last version ie: going backwards didn't get you to the same place in the previous page, but it worked.Not repeating all the other complaints but agree this was clearly never trialled and reviews of the previous version shortcomings were not taken into account (or understood). Seems that not only is the BBC as a whole dumbing down but this is permeating into App design.BBC look at the competition and like the competition copy the good bits.

1
Date of experience: Aug 05, 2023

Review of wish

Delivered as promised

Well made orthodontic brackets at a great price

5
Date of experience: Apr 01, 2024

Review of thomann

Excellent and purchase was swift.

No Body

5
Date of experience: Dec 20, 2024

Review of thomann

Love Thomann for their customer care…

Love Thomann for their customer care service and efficiency.

5
Date of experience: Jun 03, 2025

Review of co

I regret giving my payment details.

Took out a promotional subscription last year, and without warning they took £269 from my account and refuse to pay it back. Very unpleasant business behaviours.

1
Date of experience: Oct 01, 2024

Review of techopedia

Good overviews of tech topics

Good overviews of tech topics, but a few articles read like surface-level summaries if you need a basic primmer, it's fine, for in depth research, you'II have to look elsewhere.

4
Date of experience: Dec 05, 2024

Review of target

Target’s online expected delivery date is misleading!

Target’s online delivery system is incredibly misleading and needs to be addressed immediately. If you’re going to charge a shipping fee and then suddenly change the delivery date to a much later one, the least you can do is refund or credit that fee. Being told, “there’s nothing we can do, you just have to wait until the product arrives,” is both unacceptable and unprofessional.I placed an order online with an expected delivery date of “2 days.” The following day, I received an email stating that the product would now arrive in 2 WEEKS. This is wrong on so many levels—misleading, bordering on false advertising, and entirely unethical.It feels like a tactic to secure the sale, taking advantage of customers with empty promises. It’s disappointing to see such practices from a corporation of this size, paired with such poor online customer service.

1
Date of experience: Dec 26, 2024

Review of co

Very easy website

No Body

5
Date of experience: Apr 15, 2023