The Shapeways team has always worked hard to ensure that I receive my orders (I worked directly with Adela Zemkova). The customer service is very friendly, timely, and active in getting issues resolved. I placed an order that was lost by USPS and Shapeways worked hard to find a solution that worked best for me. You don’t find that kind of customer service everywhere! I have been and will continue to be a return customer due to the great customer service!
