academia

1.2
1.2 from 405 Reviews and Ratings
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I was charged $249 with no prior notice…

I was charged $249 with no prior notice or communications a few days ago. I logged onto my account to cancel and saw the "deadline" was the same day I was charged, so I cancelled, expecting a refund. However, three days later, they responded that they do not give refunds. I had originally subscribed in 2021 for $69, but no company communication or notifications since then about rate changes (plus I don't remember signing up for auto renewal). Not only is this scammy, I think it's actually illegal to charge without prior notification, particularly when the rate has gone up, according to California and New York law (they are based in San Francisco and I am in NY). Don't subscribe!

1
Date of experience: Dec 08, 2024