Olivia Hughes

Reviews

Review of royalcaribbean

Canceled my trip and raised prices after paid. Charging me 1000$

Use a different cruise line, and when you book use a travel agent and not their own people or app. I booked a cruise, paid for it, they raised the prices after the fact and canceled it. 7 hours of phonecalls and multiple departments later, having to repeat the details every time, nobody owning anything, and they are now trying to charge me 1000$ in cancelation fees. One agent was transparent with me and told me he didn't have the power, but saw this was their fault. That they had every conversation recorded as well, including the one where I paid and was told on the phone all was in order. When I got transferred to the dispute center that did have the power to fix it, they would not answer me about the records and recorded calls and told me I now need to take another day and file a claim with another agency and my paying for insurance may not matter or be honored. Never again going to try and work with this company. Easily one of the worst business experiences I have ever had. Run away from this company! They have to have this set up to ruin and rob their customers on purpose! Do not trust them!

1
Date of experience: Aug 31, 2023

Review of pandora

If I give a .5 stars I would .Do not…

If I give a .5 stars I would .Do not shop at Pandora in Bramalea Mall in Brampton Ontario. The staff are unprofessional and the quality of the products are faulty and bracelets are not as good in quality as before. The manager in duty Julie ( who refused to give her last name ) not sure if that’s her name she was rude and if she is what Pandora has to represent them they will lose revenue and customers in that store .

1
Date of experience: Jan 21, 2023

Review of ikea

They are terrible at delivery

They are terrible at delivery. Noone calls you for delivery. They called you we missed the delivery. They dont even ring your bell. They work with terrible delivery companies.

1
Date of experience: Aug 01, 2024

Review of hulu

as a hard of hearing deaf person i use…

as a hard of hearing deaf person i use captions to tell what's being said and they can't even sync the captions to the video (captions play for videos/movies during ads) there is no real excuse for this kind of terrible service

1
Date of experience: Jul 30, 2024

Review of facebook

Unworkable and Totally Incompetent Security Measures

Having been locked out of my Facebook account when I updated my laptop, I thought it would be a simple matter of just logging in again. I visited the log in page, entered my details and received a code, which I duly entered. I then discover that their two part security has my old phone number on it, a number now completely obsolete, and they expect to use this to verify my identity. I changed my number months ago, and updated it across all my social media, including Facebook, however, Facebook has a thing for stubbornly trying to use outdated numbers for verification purposes, when the sensible thing would be to use the updated one. Uploading your passport and answering from a registered email address is not enough for these people. Even then, you still have to pass the obsolete phone number test, which is of course, impossible. Explaining all this to them is also impossible, because they offer no means of normal communication for some reason - no helpline, no chatline, nothing, just the odd email that (you guessed it) cannot be replied to.

1
Date of experience: Jun 25, 2024

Review of flexjobs

Great for finding work

No Body

5
Date of experience: Mar 12, 2025

Review of ticketmaster

Ticketmaster won’t give my money back for a cancelled concert

It has been more than a month since the Billy Joel concert was cancelled and they have not refunded my money. I have chatted and called. I have been told it would be refunded by June 13. I have been told 5-7 days. The money has still not been refunded.

1
Date of experience: Jun 26, 2025

Review of ihg

IHG will not refund in any case.

IHG will not refund your deposit, which is pre payment in full in the event of cancellation or modification. This policy applies even if you pay extra for a cancellable reservation! They simply keep your money and refuse to refund it. This outrageous policy is deceptive as the customer believes they have purchased a flexible reservation. Life happens, IHG won't accommodate you. Buyer BEWARE. AVOID

1
Date of experience: Oct 16, 2023

Review of edx

Overall good experience.

No Body

4
Date of experience: Dec 10, 2019

Review of depop

Avoid this app as they do not protect buyers

Avoid this app and use other platforms to buy used goods. I purchased a jacket from the app and it arrived with a hole in. I opened a case to return the item and Depop refused to accept it as it was as described. The hole was not shown in any photos or description and now I am stuck with a jacket that has a hole in it. This has happened previously on Depop with an item that had multiple stains. AVOID

1
Date of experience: Mar 30, 2024

Review of asos

I ordered timberland boots £170:00 for…

I ordered timberland boots £170:00 for my daughter for Xmas and they are too small. I have been trying to return them for a refund since 30/12/2024 but there is no number to call ASOS customer services and everything is on live chat. And email. I have gone on live chat 3 times and each time it tells me to contact ‘ brand partner’ Timberland …. Which I have now done 3 times. Each time I am told by Timnberland that it is not their responsibility but the responsibility of ASOS as the boots were bought from ASOS site. ASOS ‘live chat’ continues to tell me I will hear from Timberland within 3 working days regarding a returns label. Timberland are telling me on the phone I won’t as not their responsibility!!!I will never order from ASOS again. I am now going to take legal Advice !!

1
Date of experience: Dec 30, 2024

Review of xero

Project Accounting Functionality is Awful

The project accounting product truly isn't ready for primetime and should never be sold to those who have many projects with a lot of expenses. The reconciliation process to reconcile to multiple projects is horrible and using Excel spreadsheets was actually faster. Avoid Xero if you have many projects with many expenses.

2
Date of experience: Apr 01, 2025

Review of kayak

nothing special about Kayak!

nothing special about Kayak another site to look at hotel prices thye are no different in pricing than any other site.

3
Date of experience: May 04, 2019

Review of kayak

Do not trust! Buyer beware!!

Do not trust!! I was shown a fare and a flight that I wanted to book, but was not sure if something better would come in, so I purchased the flight freeze. It is a fraud. I clicked on the link provided by the email as I was instructed and my fare and flight was not even listed. The closest match was $100+ more per person. I contacted Customer Service and sent the screenshots to prove it was not the lowest. Their response was basically, Ohh well. The prices are set by the airlines and not us. I told them that I could go back in and book the same fare for $306, but I would not be getting a refund for the freezing of the fare. The agent's name was Lorraine V. and she was not helpful and just kept showing me what she was seeing for the lowest fare and stating that the fare she was seeing was the lowest fare according to their data.

1
Date of experience: Mar 23, 2022

Review of iubenda

Top service.

Excellent services for compiling privacy policies and everything that revolves around them.Staff very well prepared and always available.

5
Date of experience: Sep 04, 2021

Review of ebay

Ebay provides a place for scammers to…

Ebay provides a place for scammers to sell fake collectible us coins with impunity.

1
Date of experience: Feb 13, 2025

Review of yelp

Yelp took my business reviews down

Yelp took my business reviews down and then told me their system automatically takes reviews down and they may go backup. I asked when will it be back because I am paying for ads and need my reviews. They said we don’t know and yes they don’t know and don’t care what a scam and horrible customer service!!

5
Date of experience: Apr 25, 2023

Review of xbox

I love it but xbox PLEASE make it…

I love it but xbox PLEASE make it possible to swap bumpers with triggers in the xbox accessories configuring section.

4
Date of experience: May 05, 2021

Review of oculus

If I could give a 0 I would their…

If I could give a 0 I would their parcel company yodel has lost my parcel Oculus are giving me the runaround and so are yodel this is the worst company I have ever known do not ever buy from these people

1
Date of experience: Dec 13, 2021

Review of nbc

Absolutely disrespectful the way…

Absolutely disrespectful the way Savanna Guthrie treated the office of the presidency! She should be ashamed and NBC should make her apologize! I won't hold my breath, I might die!!! Wake up America!!

1
Date of experience: Oct 16, 2020