Luna Washington

Reviews

Review of dreamhost

They always help out with technical…

They always help out with technical issues promptly.

5
Date of experience: Aug 31, 2024

Review of dreamhost

Very responsive customer support.

No Body

5
Date of experience: Feb 13, 2025

Review of crowdstrike

One of the best EDR solutions available.

These guys make one of the best EDR systems available today. Their solutions takes some fine tuning to dial in, but the effort is worth it. We have a very complex environment and their tools continue to block malicious app executions. Their Falcon toolset is very feature rich. I do wish their tool had on demand scanning capabilities though for ongoing PC hygiene. We have to use Malwarebytes Enterprise to scan systems in certain use cases such as when we acquire a firm and need to bring them into the environment.

5
Date of experience: Jun 17, 2022

Review of bigcommerce

They will steal your money by upgrading your account without…

They will upgrade your account without your permission and then charge you for the upgrade you did not consent to and then you request a refund they will keep your money and credit so you have to spend it with them regardless any way you look at it they are stealing your money

1
Date of experience: Jun 17, 2024

Review of barnesandnoble

A very satisfied customer!

Your facility in Fort Myers is really awesome, with excellent staff. Most important to me at the time, the book I was looking for was actually in stock!

5
Date of experience: Mar 29, 2022

Review of ancestry

Very confusing

Very confusing Would not recommend to anyone

1
Date of experience: Feb 26, 2025

Review of ups

Wouldn't even leave one star

Wouldn't even leave one star! What a horrible delivery company! Paid extra for express shipping guy keeps coming by when Im at work, sorry we missed you. Signed the back of the slip that say I authorize ups to leave my package they are refusing to deliver my package.

1
Date of experience: Jun 13, 2025

Review of teachable

very hard to navigate

very hard to navigate - lots of information but finding it is rough

3
Date of experience: May 27, 2025

Review of duolingo

Mostly OK but could be better

Mostly OK. But the app has its bugs. When trying to do well in a league you need to earn points (XP). As you complete tasks you can earn time limited XP multipliers to allow you earn more points. On too many occasions these multipliers are awarded then simply disappear again. This is a big disincentive for the competition element. Putting in a bug report does nothing.I do French learning from English.The English used seems to be American English with frequent errors in it. Simply lots of cases with phrase constructions you would never use anywhere: maybe not completely incorrect, just poorly constructed. Not a bad app but plenty of room for improvement.

3
Date of experience: Feb 27, 2025

Review of doordash

Mcdonalds and door dash on bs

Mcdonalds and door dash on bs. 31 days later still waiting for a refund and they keep telling me it's being escalated. After 31 days and no response they are asking me why I am pissed 💩 it didn't take 31 days to take my damn money so why is it a problem getting it back. This is beyond me and pissed is an understatement once I pull up at McDonald's today. Door dash customer service agents lying saying they are placing me in hold then hang up multiple times on me like what kind of business are y'all running. Seriously

1
Date of experience: Aug 09, 2024

Review of bedbathandbeyond

Poor company policies and customer…

Poor company policies and customer service; Item good.As it turns out, the same product is available on Amazon from the same manufacturer at half the price. I was a loyal customer at the Bed Bath & Beyond stores from the 1990's until their recent closure and this is the first order that I placed with the company on-line. I ordered a Box Spring Cover; Jersey Knit & Stretchy Wrap Around; 4 Sides; Queen; Navy Blue at a total cost of $40.56 which included $6.99 S&H and tax. I had seen what I thought was a similar item on multiple sites including Amazon, Walmart, etc. for $16.99 + $6.99 S&H for a total of $23.98. These sites indicated that the product was from Mrs. Awesome in California but BB&B didn't list the manufacturer. As I was uncertain of the quality of the low priced item, I went to BB&B on-line store as it was a name that I had been familiar with and trusted for over 30 years and ordered the item at significantly higher price thinking that it had to be an item of superior quality. Needless to say, I was quite disappointed to learn upon receipt that it was the same Mrs. Awesome product at almost double the price. When I spoke with Marvin R., a customer service representative of BB&B, he informed me that he could "price match" if I joined a BB&B club for an annual subscription fee of $19.99, that I could return the item via their preferred carrier, UPS, at a charge of $19.99, or return via a shipper of my choice. None of these options were satisfactory on a $40+ item but I proposed that if the item were the same as those advertised, then my expected fair resolution would be a "price match" without joining the annual "club". I also stated that if the item that I purchased from BB&B on-line was superior to the ones advertised on Amazon, etc., then I wished to be informed of such and I would consider the issue resolved. If it was the identical item, then I expected $16.58 refunded. Marvin R. mentioned during the conversation and in a subsequent follow-up e-mail that he understood my point of view which he called "valid" but that company policies prevented him from issuing a credit. He then requested that I send links to the sites documenting the lower prices which I did. Follow-up e-mails by other customer service representatives were overly "sweet" and reiterated that they understood and could see my points which they called valid but that there was nothing that they could do. The e-mails continued even after I explained that I had expended too much time and effort for a small amount of money and not to contact me again as I would not be purchasing any further items from Bed Bath & Beyond or Overstock.com given their company policies. Another follow-up e-mail from a different customer representative followed. It appears that customer service representatives have difficulty comprehending and are simply reading from scripts. The customer service is a waste of time as they simply send a script without understanding what you have said. Please note that the product from Mrs. Awesome is satisfactory and that the issue is with BB&B policies and customer service. Also, note that this is an entirely different company with different policies from the "brick and mortar stores" whose sales personnel would have resolved the issue in minutes. In the event that management disagrees with any statements presented here, I have retained all of the e-mails received and sent for documentation.

1
Date of experience: Nov 20, 2024

Review of amazon

Terrible delivery service

In respect of AMAZON UK It is so sad, in many ways Amazon is a good company, but you have made it almost impossible to get customer services when there is a problem.Also since you have started to outsource your deliveries to third parties, your deliveries have become lazy and incompetent.Once you reach Amazon Customer Services, the team is usually charming and helpful, so no complaint in that respect; but what is the point if you cannot get your deliveries delivered?After about 25 years of being a dedicated Amazon Customer I am now looking to other more reliable suppliers.

1
Date of experience: Sep 15, 2024

Review of zara

Absolutely appalling no help constantly…

Absolutely appalling no help constantly trying to catch you out on filling out their forms a big stalling tactic rude and totally unhelpful ! I think it’s time they were investigated and people made aware of this service

1
Date of experience: Oct 12, 2024

Review of newegg

Counterfeit items on sale at Newegg

They claim they check out the sellers that are on their site but that is totally not true. There are numerous sellers claiming to sell forever postage stamps for $20 to $30 for a roll of 100. If you check with the USPS these are all counterfeit.

1
Date of experience: Jun 28, 2022

Review of elementor

Polite & great

Polite. Resolved an isue that had plagued us for days in minutes

5
Date of experience: Dec 13, 2024

Review of Trustrated

Boosted Our Website Conversions

We've seen a noticeable boost in our website conversions since implementing TrustRated.co. The social proof is undeniable and highly effective.

5
Date of experience: Jan 18, 2025

Review of Trustrated

A Reliable Solution

TrustRated.co is a reliable solution for any business looking to enhance their online reputation. It's consistent and always delivers.

5
Date of experience: May 16, 2025

Review of Trustrated

A Reliable Solution

TrustRated.co is a reliable solution for any business looking to enhance their online reputation. It's consistent and always delivers.

5
Date of experience: May 16, 2025

Review of Trustrated

Improved Customer Engagement

We've seen improved customer engagement since using TrustRated.co. Customers are more likely to leave feedback, which helps us improve our service.

5
Date of experience: Mar 30, 2025