In respect of AMAZON UK It is so sad, in many ways Amazon is a good company, but you have made it almost impossible to get customer services when there is a problem.Also since you have started to outsource your deliveries to third parties, your deliveries have become lazy and incompetent.Once you reach Amazon Customer Services, the team is usually charming and helpful, so no complaint in that respect; but what is the point if you cannot get your deliveries delivered?After about 25 years of being a dedicated Amazon Customer I am now looking to other more reliable suppliers.