Review of freshdesk
Throughout the entire process Freshdesk reps (both through Sales, AM, and Support) were always responsive! There was little time that went by before hearing some kind of response. They also almost always knew what I was asking - it is apparent that they work in the customer support field in their understanding of the sector. They come out with new products frequently so I don't need to wait long for a "I wish" to come true.One star removed for the automation of the product. It does A LOT but there are a few key areas (ie. reporting based on an automated Q1, Q2, etc basis). With that being said, they are constantly making product updates based on feedback. Awesome product!
Review of fiverr
Review of zazzle
Review of squarespace
Review of mi
Review of google
Review of garmin
Review of fineartamerica
I have never experienced such terrible customer service and utter disregard for a customer’s requests as I have with FineArtAmerica. This company deserves zero stars, but unfortunately, one star is the lowest I can give.Here's my experience:9/6/2024: I sent an email before placing my order for 20 custom T-shirts, specifically requesting that all shirts be printed on Bella+Canvas brand T-shirts. I made it very clear that I did not want Next Level shirts, as their black T-shirts look like charcoal gray, and their white T-shirts are completely gray – not white at all.9/8/2024: After placing my order, I sent another email to confirm that my request was acknowledged.9/12/2024: I followed up again since I had not received any reply. Despite sending three emails, I heard nothing back.Fast forward to when my order finally arrived – and it was a complete disaster. Despite my clear instructions, almost every T-shirt was printed on the Next Level brand (which I specifically said I didn’t want), and the one Bella+Canvas shirt that was sent was in the wrong size. To make matters worse, FineArtAmerica has completely ignored all my emails. It’s now been over 10 days since my last email, and I’ve received absolutely no response.What’s even more infuriating is that their website explicitly lists Bella+Canvas T-shirts under the Product Details for custom T-shirt orders and makes no mention whatsoever of Next Level brand shirts. This is false advertising, plain and simple.This company does not care about its customers. They ignore specific instructions, ship the wrong products, and refuse to communicate after multiple attempts. I have never dealt with such unprofessionalism and disrespect from a company.Do yourself a favor and NEVER order from FineArtAmerica.com. If something goes wrong with your order (which it most likely will), don’t expect them to fix it – they won’t even bother to respond. Save yourself the frustration and take your business elsewhere.
Review of chipotle
Terrible service, it was like I wasn’t even there! The server at the salsa station disappeared to top up a salsa container that was already over half full. The person manning the cash till was even worse. I thought American service was second to none, on this basis, I will not go back to any of the chipotle restaurants!
Review of siteground
Review of logitech
Review of logitech
Not sure why there's so many negative reviews. I dropped my laptop and broke my G305 wireless receiver (usb dongle that comes with my logitech mouse). Went to their website, opened the chatbot, click through the options and then clicked that my problem wasn't resolved and I'd like to talk to an agent. Explained to the agent that I broke my wireless receiver (my mistake), they asked a couple of questions and free of charge sent me a new one. I have never expected from a company to send me new receiver since it was my fault. It took around 4 days from me opening the ticket from receiving the spare part.
Review of gumroad
Review of getyourguide
I searched for 'Budapest River Cruise' and clicked on GetYourGuide. Didn't book a cruise or set up an account. Now can't use Internet (eg to read the news) without many ads for GetYourGuide appearing. Not unusual marketing - but they're all photos of nearly naked women. I don't want to see these and I don't know how to get rid. (I'm 72 and not very techie).
Review of freepik
Review of fotor
Review of 1password
Review of com
My parents have used Telstra for over a decade, so I thought, surely they're not too bad right? Well, a business I do contract IT work for uses Telstra for their internet and their VoIP phones. They have a digitalbusiness account and multiple Yealink T54W which have Telstra's firmware installed. Initially, it seemed okay, the online portal worked, even if it seemed dated, and the phones were set up almost without help. However, despite following the provided instructions, we did have to contact their very slow support to get them all online. So, great. We got VoIP phones which help them run their business. Since they, they've purchased 3 more phones. These new phones were to share the existing lines and again, following the provided instructions were set up. They've been set up for more than a month now but they will not register with Telstra's VoIP service despite multiple resets and I'm currently on my 3rd attempt of getting in touch with support that can help me. The CallConductor portal provided by Telstra has entirely stopped working and I waited 3 full hours to even begin troubleshooting with Telstra's support. They are really slow. Even once I've begun troubleshooting, they seem unfocused and often don't initially understand what it is that needs fixing. Specifically, when explaining that their portal was sending me around in circles asking for a new email for setup as a recovery email, they suggested I call a number for set up of my digitalbusiness account, the one that has already been set up and used for at least a month without issue. When I explained as such, I was again told that the number provided will help me get the correct details for CallConductor, which I already have. The business I'm helping has previously waitied on hold for an entire 2 hours only to be hung up on. Products for businesses are generally meant to make them money, this is costing them hours of employee time for a problem that could likely be solved by reducing the opacity of the software that makes it work and spending some actual money on Customer Support. I cannot stress this enough. Customer support is slow and feels entirely useless. For a business, that is a terrible way to sell a product with an ongoing contract like their DigitalBusiness VoIP service. Even for individual consumers, their service is useless. I set up my parents' internet at a new house they had purchased and this place had nbn HFC. That meant a cable essentially the same as paid digital TV and a converter box into a regular modem. During this time, we had to disconnect and reconnect this service through renovations and we were relentlessly contacted about how our service was dropping out and they would like to send out a contractor to ensure setup has been done correctly. This was prior to the end of our renovations and so even the contractor had trouble making sense of the cabling. They, however, had no trouble observing that their was no problem with our service and they promptly left after we explained that. They sent out a contractor at their own cost for a problem that didn't exist despite us trying our best to communicate that to Telstra's support. Now, nbn's HFC isn't entirely reliable and that's no fault of Telstra. It was also originally $60 a month for nbn 50/20 using it and that's not exactly cheap if you live in a well serviced place in the US but fine for a family that only really streams video. Fine, whatever, $60 is about market rate, no complaints there. Years later, you know, after the technology that makes internet function has had relatively ages to mature and to reduce in cost, they upped the cost of service to $90 a month. $90 a month for one of the most common nbn services available. I get measurably 20 times the data rate they were getting at only 1.5 times the cost of that. I do not understand why Telstra is as big as a company as they are. With as many customers as they must have, they should understand that customer service is the only thing that keeps them and I am stunned at how utterly dysfunctional their team is. There are so many services that do this better at competitive prices that sticking with them makes no sense. Do not ever use them if you're a small business and you need VoIP. Just get a 3CX system through c2comm, the setup is honestly no more complex and much more transparent. Many similar services including them also offer transfer of existing phone numbers so as to minimise the need to update customers of the change. Telstra's customer support is functionally non-existent and the fact that it has been like this for so long shows they do not care.
Review of LinkedIn
Wow! shocking business owners. I've been with Linked in for 14 years no issues, done the courses, lots of connections but for 4 months they have locked me out of my account, wanting verification. illegals crossing their borders but they want me to verifiy my existence. The CEO of this company needs to take business courses as plainly knows nothing about customer service. Still waiting for decent professional actions
Review of X (Twitter)
Twitter just sucks period. Censorship like you wouldn't believe. Why would anyone sign up to this? Close your account and send their share price through the floor where it belongs. No one tweeting.... goodbye Twitter. Your days are numbered as a social media platform.