At 7 PM my mom and I were driving home. She was in town for some medical procedures. Truck broke down and AAA said they’d be there in 1.5 hours. 1 hour and 45 minutes later I texted AAA and then they said an additional 60 to 90 minutes. after an additional 60 to 90 minutes I called and then they stated that it’s gonna be another 30 minutes. I called the company they requested the tow for and they advised AAA that they only have two trucks that night and it was gonna be a minimum of two hours. during that time, a AAA tow truck actually showed up at the spot that we were broken down and was unable to tow my truck because somebody else had already taken the tow and signed up to do the work. I proceeded to call AAA again and now they tell me that since my mom got a ride home instead of waiting in the 20° weather at the QT gas station for four hours if they can’t tow my truck. what a joke of a company to do something like that to somebody. imagine your grandma or your mom at 65 years old having to sit in 20° weather waiting for a tow truck for four hours because they didn’t want to take their time to find another tow company that was available in a timely manner.
