jotform

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Looks good at first until you sign up…

Looks good at first until you sign up to the annual plan and the app continously crashes with `Oops!` message and you lose all your data you created in the field. Then when you ask for your money back they refuse even though it's not fit for use as there's no way you can use it as you would always be in fear of losing your work. To make things worse they then tell you that you've never raised the issue be fore, well only 3 or 4 times. No way can you use this if you have lots of data you value, this has caused me hours of extra work re entering data. They will always deflect the issue is with your end and not their system. Do not use if you value your work and want good customer service.

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Date of experience: Sep 17, 2024