Karolina Butcher

Reviews

Review of ubisoft

Bought online game through steam from…

Bought online game through steam from UbiSoft. had to CREATE A ACCOUNT to play. Next day had to re-enter account info but put in wrong email.Can't play game ever again now/ locked access- no customer service. Steam refunded money, NEVER GOING TO BUY ANOTHER CRAP UBISOFT GAME EVER.

1
Date of experience: Sep 16, 2020

Review of squareup

Decent processing solution for our business…

Decent processing for our business while we just needed something basic, but after some growth we needed more flexibility can what Square offered for our web sites and retail store. We switched to Netbilling after a couple of years and have been really happy, especially with the rates and customer service.

4
Date of experience: Jun 29, 2025

Review of playstation

I had no problems with the customer…

I had no problems with the customer support operator she was very nice , straight forward and on top of that she was got straight to working on my problem which was my monthly subscription kept taking money off my account. All I can say is you need more people like Sana from play station support!!

5
Date of experience: Feb 17, 2022

Review of linktr

My name is Aamir and my job carpinter…

My name is Aamir and my job carpinter panel saw

5
Date of experience: Jun 07, 2022

Review of co

AVOID AVOID AVOID it's a scam

AVOID AVOID AVOID - it's all a big scamI requested on at least four occasions for my subscription to be cancelled. I got an email response to say I must call a customer service number who then transferred me to the cancellation team who then wanted personal information about me before they would start the cancellation process.I asked to be referred to a manager, but was told after a 2min wait that the manager refused to deal with the matter. And that my request to cancel my subscription is denied.It's obviously a scam. There was a link in the email to a "live chat" on the website where I could apparently request to cancel my subscription. But it just sent me straight back to the home page.If you would like to change the subscription you have, you can call us on freephone 0800 018 5177 (Option 2) to discuss this further. Alternatively, if you are unable to call you can speak with our live chat team here: thetimes[...]/tto/public/livechat/

1
Date of experience: May 08, 2023

Review of studocu

Its amazing

It gives some of the pages for the answers to my AP bio POGILS, if you are reading pls do NOT take AP bio, its horrible. This website makes it bearable.

5
Date of experience: Feb 12, 2025

Review of mi

I never understood why Xiaomi has bad…

I never understood why Xiaomi has bad reviews. Their products are really cheap and decent. I have been using their Mi Max phone for awhile and it is really good for its price. I have no issues with the phone I'm using and I hope it continues to stay that way!

5
Date of experience: Apr 04, 2019

Review of Microsoft

Absolutely terrible been charged for…

Absolutely terrible been charged for 365 account which I don’t use and they will not issue a refund even though no usage has been made. Customer service team was a chore to access and no help at all as they kept ending the web chat

1
Date of experience: Jun 18, 2024

Review of mastercard

They get worse

Just topped up with £2500 to use tomorrow and not showing on my account. Contacted MasterCard and told due to a fault I will need to wait 24 hours to use my money. Completely uninterested in the fact I need to use it tomorrow.

1
Date of experience: Sep 03, 2019

Review of doordash

Didn’t receive my sale price and dealt with A RUDE CUSTOMER SERVICE REP!

I ordered groceries the other day and a few of the items said they were BUY ONE GET ONE FREE from Aldi’s and underneath the items it said to make sure to ADD 2 to my cart to get the deal. I did just as I was supposed to and at checkout I was offered 40% off from DOORDASH because my total was almost $200. Once I payed I realized that I only received Aldi’s BOGO on 1 of the items and when I contacted customer support the guy told me that I wasn’t allowed to use 2 promo codes which I would understand if that were the case. Only the 40% off was a promo code and Aldi’s BOGO was related to the stores weekly price for those items. When I provided screenshots to prove that 1 BOGO went through correctly and explained that there was NOWHERE that said I couldn’t use a PROMO CODE and receive the stores sale price at the same time he wasn’t willing to explain anything to me. I asked for a number to contact someone else THREE TIMES and he then told me he was going to help someone else and disconnected the chat. VERY RUDE! If what the rep said was true then DOORDASH SHOULD ADVERTISE CORRECTLY

1
Date of experience: Sep 09, 2024

Review of bitdefender

very helpful and understanding

very helpful and understanding. they listened to my issue and solved my problem without any fuss.

5
Date of experience: May 13, 2025

Review of siteground

14 years of uninterrupted service and spectacular customer support

I've hosted my websites on Siteground since 2011 and never think about my service, and that's amazing. Last night I got a strange warning about an issue that didn't make sense and sent a support ticket. I noticed that the last time I needed support was 2018, and over the last 14 years needed support very few times, and each time they handled the issue crazy fast. I woke up this morning and site ground has fixed the issue, identified the plugin that was was causing the problem, and suggested the simple change I needed to make on my end to prevent further problems. Thank you Siteground for 14 years of spectacular service!

5
Date of experience: Jun 15, 2025

Review of logitech

I've used Logitech mice for years

I've used Logitech mice for years, shelling out hundreds of dollars because their only competition seems to be Microsoft and I refuse to have anything to do with Microsoft. I have had nothing but problems with their mice. They work for a time and then they get buggy. Every single one of them. Every single time. I've had two Performance MX mice and one MX Master. Logitech customer support is the absolute worst of any company I have ever had any dealings with. They either ignore you or pretend they're going to help you fix the issue and then disappear. I see they have a new a new $100 MX Master 3 mouse out now. There is no way in hell I'm giving this horrible company another red cent of my hard earned money.

1
Date of experience: Sep 17, 2019

Review of logitech

Order from Logitech UK website

I recently ordered a keyboard and mouse combo from Logitech UK's website on 17/05/2024. Today is 24/05/2024, and I have not received any updates on my order, even though the website states that dispatch occurs within 2-3 days.I have attempted to contact customer support via chat over the last 2-3 days regarding the status of my order. However, each representative has given me a generic, copy-paste response, stating that they will email me within 24 hours, but I have yet to receive any update.Unfortunately, I did not check Trustpilot before placing my order. If I had, I would have ordered directly from Amazon, which offers next-day dispatch. I have ordered items from Logitech in the past, and they were delivered on time.Lesson learned: do not order from Logitech's website; order from reliable platforms like Amazon.No matter how good the product is, poor customer support can damage the brand!

1
Date of experience: May 24, 2024

Review of elementor

Good support

I had a problem, support solved it promptly.

5
Date of experience: Apr 14, 2025

Review of change

Awesome to see the petition signed and…

Awesome to see the petition signed and shared/ supported by so many. Praying for a safer inlet in the future 🙏🏼

5
Date of experience: Mar 14, 2024