Karly Hearn

Reviews

Review of emirates

Terrible Customer Service and Complaint Handling

Nothing wrong with the flight itself, even if I would have expected more overall. However, the customer service is unexpectedly disastrous. In detail: We flew from Hamburg to Tokyo and from Tokyo back to Hamburg. Our luggage consisted of, along with other luggage, our bicycles packed in standard bicycle boxes. These are boxes in which bicycle manufacturers ship their new bikes all over the world. This went smoothly on the outward flight. On the return flight, however, they wanted us to sign a waiver for damage at Haneda Airport in Tokyo because the packaging was supposedly not suitable. This has never happened to me with any other airline, not even with budget airlines like Wizz-Air.My subsequent complaint via the website was rejected three times with a standard text about bicycle transport (statement: We can take our sports baggage with us, but should register it 24 hours in advance the flight). So the answer to a completely different question. Possibly some AI that only reacts stupidly to buzzwords. Quite a frustrating experience for the customer in any case. If possible, we will avoid Emirates in future.

1
Date of experience: Oct 19, 2024

Review of ea

if i could give them 0 i was doing that

if i could give them 0 i was doing thatmy fc account had been hacked...i spoke with them every day and nothing changed....they don't care about us, they want only our money DON'T BUY ANYTHING FROM THETHEY DON'T CARE ABOUT YOU !!!!!

1
Date of experience: Oct 16, 2024

Review of coingecko

This has to be one the buggiest apps…

This has to be one the buggiest apps for crypto out there! We constantly see the loading icon followed by the timed out message. Restarting app continues aforementioned loop. The app itself looks great and has potential, it’s just unreliable and frustrating to use.We can’t give it more than 2/5 as the world of crypto moves fast and this app is always broken down on the side of the motorway!

2
Date of experience: Jun 10, 2021

Review of chess

Game crash and time wasted

I've just spent 30 minutes in a game (guessing that my opponent was unfair not moving), but there was a technical issue: the game crashes, it's not reported neither from my game records, and I wasted 30 minutes. Chess is an hobby for me, but programming seems to be an hobby for Chess.com developers.

1
Date of experience: Dec 04, 2020

Review of macromedia

126,94 € for canceling my subscription…

126,94 € for canceling my subscription wtf. It's worse than scam sites. I'm glad that I used a virtual card.

1
Date of experience: Jun 25, 2024

Review of kickstarter

91% of almost 1000 reviews cannot be wrong

I wish I read the reviews before backing on Kickstarter. I pledged to a campaign where I previously bought a product from the same company's website. The product was outstanding and their support WAS second to none. When they created a Kickstarter campaign I didn't hesitate to support them, I thought it was a no brainer. Little did I know the company would lie, delay, lie again and then go radio silent after they said the product was complete, tested and ready to shipping. Then I learned that Kickstarter only collects money, they do not support backers in the least. As long as they get paid, they do not care what the "creator" does. Kickstarter's response to any support request, wait longer. They are zero help. Do not use this site unless you like to gamble.

1
Date of experience: Jul 27, 2024

Review of ESPN

Trying to watch the Travelers PGA and…

Trying to watch the Travelers PGA and while it says it's on, midway switches to LPGA. Viewing is misleading and a royal pain. If I wanted to watch the LPGA, I would have selected it. Shame on you for showing one title, but interrupting with another. Poorest excuse for proper coverage I've ever seen.

1
Date of experience: Jun 23, 2024

Review of creativemarket

Not Instant Download

I bought a graphic for a presentation I was preparing. Paid via PayPal but it took 2 days for the system to recognize the payment had been made and give permission to download. As a result I couldnt include the animation in the intended presentation

2
Date of experience: Apr 25, 2025

Review of CNN

Your segment on Tariffs could hurt the…

Your segment on Tariffs could hurt the economy Do you understand how tariffs work. Probably not just keep voicing your companies opinions I guess fact checking isnt needed You Media clowns must love the open borders and high inflation

1
Date of experience: Sep 05, 2024

Review of aweber

Arbitrary customer list rejections

Every customer list that I imported they would make arbitrary rejections if they didn’t like the list. Very puzzling since all the customer lists had the same structure. Even thought it took me 4 hours to set up with a new service it was well worth the time to get rid of aweber.

1
Date of experience: Jun 11, 2020

Review of atlassian

Worst Support Team EVER

The product is fine - it functions as claimed. The support team, however, is the absolute worst experience I've ever had with a company. My company is one of the highest tiers, meaning we should have a dedicated account management team. We were never contacted to connect with our account manager. Instead, we had to create literally 100+ support tickets to get help. What a nightmare. As soon as our contract is over, we're finding a better solution. The support team single-handedly lost our $500k+/yr business.

1
Date of experience: Sep 12, 2023

Review of google

Don't do it

Don't do it. If you run into any problems, customer service is useless. I've now spent countless hours with customer service over the past two months with no resolution. My storage usage jumped from under 30 gigs to over 120 gigs over night and I'm now unable to access my gmail, unable to edit my files and also unable to create any new files, even google docs.

1
Date of experience: Jan 23, 2024

Review of udacity

Nano Degree AI Trading Strategies and Udacity Support are bad

Nano Degree AI Trading Strategies is bad structered and the exercices contain errors. The support is horrible. Is like talking with a wall... no feedback till now (24 hours pass). Canceled within the free trial period. Expecting to receive my refund.

1
Date of experience: Dec 12, 2024

Review of ft

Avoid, now just another tabloid.

Sadly after 24 years of subscribing to the FT I had to cancel. The FT used to be a source of credible, objective analysis and reporting. Now it is sadly another clickbait driven online publication measuring how many people click through sensationalist and misleading headlines. It’s basically dropped its standards to play in the tabloid zone. What a sad demise from quality to populism.I would advise you to sign up to a different publication if you want good business news (what the FT used to be good at) and/or objective, thoughtful journalism. One of the few that remain is the Economist.There are journalists like Stephens on the FT who simply propagate their own personal, pretty nasty views on the readership without concern for journalistic integrity.

1
Date of experience: Dec 28, 2020

Review of avg

A free service that I can rely on.

No Body

5
Date of experience: Jun 03, 2025

Review of abercrombie

Beware £9 return fee

Beware, if ordering from Abercrombie U.K. they charge you £9 to return items as they have to be sent back to Holland !!!

1
Date of experience: Oct 04, 2020

Review of binance

Fiat deposits

Bit disappointed I can't do fiat withdraws anymore on Binance. Good range of assets though.

3
Date of experience: Nov 06, 2023

Review of binance

Fiat deposits

Bit disappointed I can't do fiat withdraws anymore on Binance. Good range of assets though.

3
Date of experience: Nov 06, 2023

Review of binance

Fiat deposits

Bit disappointed I can't do fiat withdraws anymore on Binance. Good range of assets though.

3
Date of experience: Nov 06, 2023

Review of binance

Fiat deposits

Bit disappointed I can't do fiat withdraws anymore on Binance. Good range of assets though.

3
Date of experience: Nov 06, 2023