Review of crypto
I can't transfer the money back to my account. And I don't get that VISA-card, but they lock my money for my VISA. I have to get a lawyer to get my money back and I will do so. They say that they will assist me and to give me a ViSA card... That is never true. And I can prove that always. What we call a Spam firm fits totally into Crypto. com... It is absolutely unreliable, never answered my requests for 3 months, already! So I have to do the lawsuit! Now they are abusing me with money laundering, without to have any evidence... And I can prove to 100% that I didn't have done so. I HAVE ASKED MANY TIMES FOR MY VISA CARD AND THEY NEVER HAVE REPLIED ON That. They don't like to give my money back that is obviously
Review of binance
Worst platform I have ever encountered in the crypto space, not only are the fees ridiculous, the customer service is clueless and they will never try and help their customers. Missed out on so much life changing money because they would not allow me to withdraw for 48 hours because I added in two step authentication which I did to protect my account.. absolute joke of a company To your automated reply - I had the advisor on live chat telling me he is speaking to the security team who can lift it and asked me to provide documents to prove my identity - upon doing so there was no result - uneducated staff and what makes it all worse is what does 24/48 hour difference make…. 0 difference as I deposited money into an account that had 0 funds in before… just a joke of a company
Review of vrbo
Completely pointless site AVOID AT ALL COSTS. Made a booking for a property in UK in July on February 6th & paid in full then subsequently booked events + restaurants for my family. However completely OUT OF THE BLUE this booking has been cancelled today (May 4th) because the owner has got a better price from another person via a different property site leaving us completely in the lurch & out of pocket! DO NOT USE THIS JOKE OF A WEBSITE 😤😤😤
Review of urbanoutfitters
Nil customer service, poor attitude from their online representatives. Sent me faulty items, then asked me to pay for return postage for the full refund. The refund value of these items were lower than the postage due to overseas order. Then had the audacity to claim that any damage to the refund items during transport, they would refuse to refund. Pretty desperate and ridiculous attitude, if you ask me.
Review of thingiverse
It gets 5 stars on everything but reply speed on support & server load speed. Here Thingiverse gets only a 4. But then again. They do got a massive user base. So maybe a 4.5.As a good account holder, they offer the option to delete account, in plain sight, support is easy and straightforward, the overall user experience is downright amazing.
Review of substack
Substack's customer service was so bad that I wrote a blog called '3 Reasons Why Substack Sucks'.It's Tim Denning's fault. I love the guy; his emails are the only ones I always read, his work ethic is inspirational, and he shares tip top advice… except with his recommendation of joining Substack. This company may help Tim grow his readership and put a few more Ozzie dollars in his pocket, but they lack the most important part of a business: Good customer service.Notice how I used a simple adjective to describe what they're lacking. Not 'exceptional', 'incredible', or 'mind-boggingly magnificient'. Businesses that offer that type of customer service are rare oddities. So rare that they deserve a blog all of their own, which I will write and add a link to it here once it's complete. No, Substack is quite the opposite, and are definitely in my top 5 businesses with the worst customer service (this will be a link too).I don't ask for much, just simple good manners and being there for your customers when they need help. Do Substack offer that? Not even close. Quite the opposite. They take abysmal customer service to a whole new level.But it's not just one reason this shambles of a company suck. There are three. And I call them a shambles despite their success. Me harping on about their ineptitude will hardly bring them to their knees. If anything, people reading this might not know about Substack and join them! Alas, as we all know, the most powerful companies in the world are the most unethical, unscrupulous, vile behemoths, with so much control it can be depressing. However, all we can do is spread the word, as many have done recently concerning companies supporting Israel, and it has made a small dent in their income and customer loyalty.So, here are the 3 reasons why Substack sucks:Banned without telling me whyI joined Substack earlier this year and added my blog posts that I started in December 2023. I added many and scheduled them for weeks into the future. I also added my email subscribers list.Not long after I received an email from Substack saying that my account had been deactivated. All of the blogs I scheduled were gone. They didn't explain why. I appealed this decision. This is the reply I got:Hi there,Tex here from Substack Trust & Safety. Thanks for submitting this appeal.Upon additional review we've determined that your publication is in violation of Substack's Content Guidelines and will not be reactivated.Best,Tex @ SubstackRight. Thanks 'Tex'. I replied asking 'How is my publication in violation of Substack's Content Guidelines?'This brings me to my second reason to why Substack sucks…2. No responseTheir customer service is so knuckle-bitingly bad that not only do they deactivate your account without telling you why. They also don't respond to your emails asking them to explain why they deactivated it. This is lazy, unethical, and ruddy rude!However, they did send an email asking me how I rated the support I received. Two options: 'Good, I'm satisfied.' and 'Bad, I'm dissatisfied.'Here's the chance I've been waiting for. An opportunity to tell them what I really think about their so called 'support'. I clicked my knuckles and wrote the most stinking report about their shocking service. Which brings me to the third reason…Rant into the abyss.You know the question 'if a tree falls and nobody's there, does it make a sound?'. Well, a similar question could be made about Substack's support. I tapped the hell outta my keyboard, ranting and raving about their non-existent support, that this kind of behaviour is unacceptable from any company. I spent a good 20 minutes giving it my all and working myself up again about their disgraceful non-support.SEND!Ahh, that's told them. It felt satisfying; a weight off my shoulders.I imagined it would be sent straight to the CEO and they'll be left with no choice but to buck up their ideas and start treating their customers with more respect. Customers, in fact, that are the lifeblood of the business. Without us writers there would be nothing on Substack.So, I wait for their response.In fact, I've been waiting for it since 10th February.So thanks Tim. And thanks to myself, for wasting my time and expending my energy writing to an irritatingly successful business with atrocious customer service. Maybe the clue is in their name. They announced it to the word that they're a SUB business. A SUBstantial waste of time. A SUBstandard excuse for a platform. What a STACK of s**t. Avoid.
Review of lg
We purchased a new LG stove and it didn't work. I have called LG 10 times, spent hours on hold and five month, 6 repairs, and 10 parts later the stove still doesn't work and still hasn't been replaced. This is the absolute worst customer service experience I've ever had. Ever. -B. and J. Mast
Review of issuu
Review of issuu
Review of issuu
Review of com
I ordered 2 products after changing my address, still picked up my old address. I contacted them immediately to change the mailing address and was told I was too late one of the items had already been marked as shipped and they could do nothing about it!! Guess I lose my item.
Review of com
I ordered a pair of Dr Martens boots, specifically a $180.37 Dr. Martens 1460 Pascal Core Black Ambassador 8 US. What arrived was a Dr Martens Women's Combs Tech Fashion Boot, Black Element Poly Rip Stop, 6 UK.I got in touch with Amazon and spoke with a Customer Service Representative who was extremely professional and understanding. However, based on the CSR's response after consulting their manager, the CSR's manager gave the impression of never having had to deal with an incorrect delivery complaint.Despite having sent me the wrong item and the wrong size, in other words twice the incompetence, Amazon (yes, I hope you read this, Jeff Bezos!) deemed that the goodwill will not be more than $10. It seems that that's how little a customer is worth to Jeff and his company. Amazon messed up, yet they expect the faultless customer to pay for the return shipment first, to be refunded eventually. Talk about adding insult to injury! Luckily, the CSR managed to come up with a more intelligent solution, and I will be able to return it with no payment required. After all, it wasn't my fault, Jeff! Someone in your company, or affiliated with your company, couldn't tell the difference between the boots I ordered and the ones they sent to me, and just packed a random pair of boots and hoped for the best, it seems.Feel free to review the recording of the phone call, if it's still there, Jeff. In fact, I'd prefer it if you did. I clearly outlined my grievances with your company's incorrect delivery. Remember, I wasn't the one who packed the wrong item from your warehouse to send to myself!It's not unreasonable to expect one of the biggest, if not THE biggest, online store to at least get an order right. There should be steps in place, checkpoint after checkpoint making sure that the item ordered is the item sent. Saying it's almost Christmas, and the higher volumes resulted in some mistakes is a weak excuse. I suppose I should be grateful that they were at least boots, and not some other random product that I hadn't ordered. Furthermore, should the store get it wrong, there should be a smarter and more palatable way for the customer to return the incorrect delivery. Amazon should be falling over backwards to try to redeem itself, Jeff. A 5.5% promo coupon for its mistake is hardly what any reasonable person would call a "sincere apology". When we (your customers) finally do pull the trigger and buy something from your store, a "sorry" and a $10 credit for our next purchase when your company was the one who made the mistake is comical if it wasn't so sad, Jeff.If I had ordered the wrong shoe size, fair enough. I'll pay for the return postage, because it was my fault. When Amazon sends the wrong boots and the wrong size, they should pay for the return postage, because it was their fault. Can you understand my reasoning, Jeff?I don't believe anything I've written was defamatory, and I believe I am within my rights to complain about this particular transaction. I have tried my best to abide by Trustpilot's guidelines. I've not mentioned any names, apart from Jeff's, and some details of the incorrectly delivered order.
Review of com
Don't bother trying to change your phone or get any help from amazon. They can't change a phone number without a expired card details and they can't be bothered to help they just blame the system. On top of that I had purchased books from audible that a probley never have access again. I did ask if I can't have access to my account can I close it and they said not without my card that's already expired. 0 customer service skills.
Review of teamviewer
Review of rover
Review of porsche
I’m shocked Porsche get 1.5 stars they are absolutely shocking. The customer service in the UK is a disgrace as is the CRO here. Hes no interest in customer service and should be sacked. Porsche are rubbish. Buy an Aston or Ferrari.
Review of mercari
I’m warning anyone thinking of using Mercari, it’s a cesspool of scammers, and Mercari does little to protect you, especially if you're a seller. I sold an item on here and the buyer tried to return it back me saying it was damaged using photos he got from google. And guess what it worked, Mercari believed him, a buyer with zero reviews over someone with over 6 years of buying and sale history. They took no time to look over the evidence I gave them and told me they did their due diligence, BS. Please don’t make the same mistake as me by using this platform you will eventually get scammed, as a buyer or seller.
Review of ihg
Absolutely every single time I try to use their app it's a nightmare. I've been in customer since the 90s and I don't know why in the hell I keep going back. Only because of their points as far as actually caring about how we feel about their company they could care less. I got so angry the last time I tried to use their app that I called and complained about it and then hung up on them. They are so far out of touch with reality. Somewhere I saw where the account had been locked out for half an hour. Apparently too many attempts but the goddamn digital assistant was too f****** stupid to tell me that. I. Hate. I. H. G
Review of datadoghq
Very poor experience with billing and sales team. Be very careful about what is going to be charged and double check what is said even by their engineers to make sure you are not going to be billed for something you're not planning to consume. I was told several times that some aspects wouldn't have any costs and they did. Despite all the sales did not accept any reimbursement nor recognize any fault from their side. + team ignored when I shared my disapointment. first time i get such a bad customer support in cloud services
Review of delta
With Delta airlines we bought the tickets for our Ski vacation in Vermont. My family and I were due to return from Burlignton to Maryland on February 13, 2024. The airline informed us the day before that the flight had been canceled due to bad weather even though there was no snow, rain or other weather event that warranted cancel the flight. For work reasons we had to return to Maryland the next day. Making the most favorable decision for us, we had to rent a car to travel to Boston for 3 and a half hours where there was snow, rain and a lot of slow traffic due to the weather conditions. Delta did not recognize the additional expense on our trip nor the one we had to eat on the way to get to Maryland. When trying to reconcile a possible part of the flight, vehicle rental and food, they refused and did not acknowledge anything. This is one of those companies that lose nothing, they keep everything favoring the house like a roulette wheel at a town fair, to the detriment of customer satisfaction. I will never travel with this company again because I consider that they acted unfairly and are not responsible for their customers, sad for an airline that shows itself with attractive advertising of satisfaction to its customers but in reality I consider that customers are not a priority interest for the same given the events that happened to me and my family.Con Delta airlines compramos los boletos de nuestras vacaciones de Ski en Vermont. Debíamos regresar de Burlignton a Maryland mi familia y Yo, a la fecha 13 de febrero 2024. La aerolínea nos informó el día anterior que el vuelo se había cancelado por mal tiempo a pesar de que no hubo nevada ni lluvia ni otro hecho climatológico que ameritara cancelar el vuelo. Por motivos de trabajo debíamos regresar a Maryland al día siguiente. Tomando la decisión más favorable para nosotros tuvimos que alquilar un coche para viajar a hasta Boston 3 horas y media donde si había nieve, lluvia y mucho tráfico lento por las condiciones climáticas. Delta no reconoció el gasto adicional en nuestro viaje ni tampoco el que tuvimos que comer en el camino para poder llegar hasta Maryland. Al intentar conciliar una posible parte del vuelo, del alquiler del vehículo y de la comida se negaron y no reconocieron nada. Esta es una de esas empresas que no pierden nada, todo se lo quedan favoreciendo a la casa cual ruleta de la suerte en una feria de pueblo, en detrimento de la satisfación del cliente. Nunca más viajaré con esta empresa pues considero que actuaron injustamente y no son responsables de sus clientes, triste para ser una aerolínea que se muestra con una publicidad atractiva de satisfacción a sus clientes pero en realidad considero que los clientes no son de un ínterés prioritario para los mismos dados los hechos que me sucedieron a mi y a mi familia.