datadoghq

0
0 from 0 Reviews and Ratings
Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Very poor experience with billing and…

Very poor experience with billing and sales team. Be very careful about what is going to be charged and double check what is said even by their engineers to make sure you are not going to be billed for something you're not planning to consume. I was told several times that some aspects wouldn't have any costs and they did. Despite all the sales did not accept any reimbursement nor recognize any fault from their side. + team ignored when I shared my disapointment. first time i get such a bad customer support in cloud services

1
Date of experience: May 02, 2024