Review of wpengine
Review of redbull
Review of kayak
I was not able to select my seats using the Manage Bookings apparently because my family name was entered with a hyphen. Last night I called the 800 number and waited for 2 and a half hours before I gave up. Brooks was able to help me via chat which saved me an enormous amount of time and prevented frustration. Thanks to Brooks who was very prompt and understood the problem and directed me to the solution.
Review of amazon
Review of yelp
2 MAJOR ISSUES : NOT EVEN WORTH 1- STAR1. My phone is flooded every day with phone calls from foreign google scammers who wont take you off the calling list. Very annoying ! 2. What does one have to do to get a review to show up on your expensive Yelp advertisement ? That is a HUGE wonder! We have had 4 customers who have left us reviews. They found us thru Yelp, left a review and non of their reviews are allowed to be on our page??? I was told it was because they dont use Yelp much ?? That is the craziest crap I have ever heard of! We have even lost customers b/c they are wanting to see reviews! But yet Yelp can deduct $800 a month from our bank account ? YELP Is HORRIBLE !
Review of theknot
Review of teachable
YOU STOLE MY MONEY! 50.000 USD blocked on the account without any explanation. You wrote me an eMail on 12th of March without any clear communication on why you blocked the funds and when you asked informations about me and my company we immediatly submitted them.In the eMail you told me that you would get back to me within 1 week and PASSED ONE MONTH!!I texted for support again and you answered that you are not able to help.TOTALLY UNACCEPTABLE! I will immediatly suite your company taking care of all other italian business owners you stole money from!
Review of studocu
This is not okay! I have tried to cancel my subscription for weeks now with no luck! I have written several emails to your support email with no response. I can now see on my bank account that you are charging me 300DDK. What is going on?EDIT: Stoduco replayed after the trustpilot review and send the money back. Thanks for the help
Review of mi
Mi is providing the worst service these days. They ask you for online payment. Don't deliver your product on time. Customer Care executive talks rudely and doesn't try to solve your problem even if it's a mistake on their part. No option to cancel or ask for refund and there you get stuck in their trap for 7-9 working days needed to make the refund! Highly disappointed!
Review of mi
Very bad supportI have a question about anwering calls. Probably is just a matter of following a procedure My problem is that when I am in a phone call, I press with my ear the screen and activate diferent things that I dont what. But they don't want to help by the only available way .....by whatsapp.I think they dont even bother to read my problem, and keep telling me , it must be a phone malfuntion, In my other phones is just a matter to select an specific option, and thats it. I cant find it on the owners manual. Somebody that cares for customer service , just tell me the process, or that with this phone is not posible to avoid accidental screen touches during a phone call. They dont provide a phone number to call, worst they dont return calls neighter.But when you are buying the phone they offer whatapp, as the answer for any question you have.They just tell you have to go to the store to get support. Even if I told them them it seem to be just a matter of guiding me through a procedure . Multiplaza Escazu is the Mi store where I bought the poco f3. In Costa Rica.
Review of mega
Please keep away from Mega.nz. Their free 50GB storage is a bait. They have deleted all my files from the mega account for no reason and demand to upgrade for a Pro user when I requested to recover files. Worst customer service and cloud storage provider!.
Review of gog
I absolutely love GOG! It has the games I want at great prices and they are DRM-free. You can install the games directly or use the GOG Galaxy app. It does a great job of ensuring the games always have the latest version installed and provides a nice launcher. I can browse my collection, download any new purchases and launch the game. Really happy with it.
Review of doordash
I have been using doordash 2ish times a week and have been a DoorDash Pass holder for over two years. They have recently changed their support service processes and the experience has put me off using DoorDash for life (I have cancelled my membership and would never use them again). I spent $108.55 on two vegetarian noodle dishes, one vegetarian pho, x2 spring rolls. The order arrived and the two noodle dishes were not vegetarian. I contacted the restaurant who confirmed they had made a mistake and to contact DoorDash. I contacted DoorDash support, attached photos of the two meat dishes and requested a refund for the two dishes ($50). I received an email an hour later saying they had refunded just $27.25 which had been issued as credits. I contacted DoorDash support again to request the refund for the full $50 as the two dishes were inedible (we are a household of vegetarians). They submitted an 'appeal' to the review and told me that I'd hear back within the hour. When I did not hear back I contacted support again who said the appeal had been 'denied' and that I needed more 'evidence' (I had already submitted a photo of the food, sent my receipt proving how much I paid, and the email from them stating that I'd received $27.25 of credits so I'm not sure what other 'evidence' I could possibly provide). After arguing via the app for a while about how I had been charged for a service that was not provided I called the service hotline. They told me they would 'appeal' the decision again (twice now) but that this time it would take 12 hours. I waited the 12 hours and still had not heard back. I contacted them a fourth time via the app and they said they would 'submit a review' and that I would hear back within the hour (I did not). At this stage, I submitted a formal complaint with the ACCC and Victorian Consumer Affairs (this is for DoorDash Australia). I contacted them a fifth time to let them know I had submitted a formal complaint and had cancelled my DoorDash pass membership (after two years of having it). Amazingly, I received 'credits' [not a refund] just a couple hours later. Honestly appalling service. To provide the wrong item, then not rectify it and to leave it to the customer to follow up time and time again and not doing anything until I let them know I have filed a formal complaint with the ACCC and Victorian Consumer Affairs is abhorrent. Making a consumer resolution process so difficult customers eventually give up is called strategic incompetence and DoorDash are exhibiting it at it's finest. If anyone has had a similar experience (which judging from these reviews seems people have) these are where I submitted formal complaints (with evidence of my original order, and DoorDash’s poor response). It took me about ten minutes:consumer.vic.gov.au/accc.gov.au/(Note: these are for Australia)
Review of logitech
We purchased 2486 logitech devices only to find out last year that they were vulnerable to security issues. They were very slow to respond and did not make it easy to update firmware on an enterprise scale. One year later, and we're using their solution to keep firmware up to date, and it "soft bricks" 444 devices. If we had not acted quickly, we would have had twice that many bricked. We find a manual update solution that works, then contact Logitech support, giving them loads of data on the affected devices. That was 17 days ago. We still haven't heard anything from them. Their support has been a veritable black hole and has yet to update their faulty utility, respond with offer to help, or provide any explanation as to root cause.It may have been a mistake to purchase this brand.E: Until this incident, I had implicit trust in Logitech as they had been an excellent brand and produced high quality, reliable hardware. No more.
Review of logitech
I have a strong affinity for Logitech products, particularly the MX series, which has become my go-to choice. I rely on the MX Master 3S mouse and the MX Keys Mini keyboard for their exceptional performance and functionality.However, it's disheartening to witness Logitech making some perplexingly poor decisions, especially considering the caliber of their engineering team. The root of these issues often lies with the company's higher-ups.Customer Support Concerns:Logitech's customer support, unfortunately, falls short of expectations. Many customers, myself included, have encountered frustration with unhelpful automated responses and lengthy response times—or worse, no response at all. Additionally, the selective presentation of customer reviews on their site undermines the trustworthiness of their ratings.Logitech urgently needs to revamp its support system by increasing staffing, abandoning ineffective automated responses, and empowering employees with the tools necessary to address customer concerns promptly.Product Direction Critique:While Logitech's efforts to innovate are commendable, some recent decisions have left users scratching their heads. The introduction of the BOLT receiver to replace the old Unifying receiver is a case in point. While the BOLT receiver resolves security issues, its inability to connect with older Logitech products seems shortsighted. This decision effectively renders older peripherals obsolete, leaving consumers with compromised devices.Moreover, the absence of a wired connection option for flagship products like the MX Keys and MX Master Mice is perplexing. Despite being marketed towards professionals and power-users who prioritize performance and reliability, these products lack a fundamental feature—wired connectivity. In many work environments, the reliability and uninterrupted usage offered by wired peripherals are indispensable. Logitech's omission of this basic feature is disappointing and out of step with user expectations.Call for Change:As a longstanding player in the industry, Logitech should aspire to lead by example. With renewed leadership and a return to customer-centric practices, Logitech can reclaim its status as a legacy company that truly prioritizes the needs of its users.
Review of lenovo
I bought a tablet last September on their website and UPS lost the delivery. After months of phone calls and back and forth, UPS admitted they lost it and sent a claim to Lenovo. In December I called Lenovo and got a claim number. Foolishly I decided to rather ask for another device than a refund. Many phone calls and several claim emails later, it's end May and still nothing. Both companies will never have my business ever again
Review of hubspot
Review of google
Due to the tax breaks Google gets in other countries it has no right to censor peoples experiences and expectations the way it does . Neither does it have any right to control shape and define the way people talk and orchestrate their life in their own country. But Google is made to believe it a law on to it's self , by weak and desperate politicians who lack any moral backbone . Such types dominate the parliaments of so called western democracies. So Google has gone ahead and made vile robotic American English the lingua franca of the world.Google has not helped or stimulated more intellectual curiosity amongst people it has set the median range to the dictates of the lowest common denominator.There for terrible customer service and terrible conduct by public services is , prevalent racial discrimination for citizens of a darker skin within a western society is a ok for Google . As they censor and block reviews that challenge the narrative and fake premises of institutions.As a navigation tool Maps can be dangerous in remote areas of the world that have not been popularised by Instagram bimbos and him - bros .
Review of getyourguide
Review of dell
I bought my Dell Laptop Inspiron 15 3000 on December 18, 2021.That is a little over 4 months that I have had it and most of the time it just sat on my desk undisturbed.I have no kids or pets, not even a wife right now, I say that to point out that it was not abused at all!!I finished working on it, powered it off, closed the lid and went to bed. I went to open it 7 or 8 hours laterand as I was opening it the screen side, screen frame pulled off of the screen itself, breaking the left side of the frame. Horrified that my newish DELL computer was actually falling apart. I packed it up and took it to COSTCO where I had purchased it. This DELL defective computer was not first one I bought, the first one was also defective.I had purchased a different brand of laptop prior to getting the DELL, and had to return it for different defects. That's when I decided on the DELL. I thought I was investing in a better computer. A company that had a reputation of being proud of its brand. Not so much...!!I was 21 days late according to COSTCO, where I had purchased the DELL defective computer, they said it was no longer their problem. The woman manager at COSTCO said it was now DELL'S problem and suggested I call the COSTCO concierge and they would help me with this DELL defective computer problem. The concierge was a complete waste of time!When I asked the CPSTCO manager if handling this DELL defective computer problem involved sending it out somewhere to be repaired and then waiting until they got around to sending it back to me some 2 or more weeks later and me being without my DELL defective laptop all that time.The COSTCO manager kept saying over and over "we don't know that". I believe she knew exactly what I knew. This was going to really suck for me.When I spoke to the DELL defective computer rep of course she was in another country and was completely uncaring at all. Which has been the one constant in all of this. Where did pride in your job go??DELL and COSTCO don't seem to know.
