mi

0
0 from 0 Reviews and Ratings
Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Very bad supportbad support

Very bad supportI have a question about anwering calls. Probably is just a matter of following a procedure My problem is that when I am in a phone call, I press with my ear the screen and activate diferent things that I dont what. But they don't want to help by the only available way .....by whatsapp.I think they dont even bother to read my problem, and keep telling me , it must be a phone malfuntion, In my other phones is just a matter to select an specific option, and thats it. I cant find it on the owners manual. Somebody that cares for customer service , just tell me the process, or that with this phone is not posible to avoid accidental screen touches during a phone call. They dont provide a phone number to call, worst they dont return calls neighter.But when you are buying the phone they offer whatapp, as the answer for any question you have.They just tell you have to go to the store to get support. Even if I told them them it seem to be just a matter of guiding me through a procedure . Multiplaza Escazu is the Mi store where I bought the poco f3. In Costa Rica.

1
Date of experience: Oct 01, 2021