We purchased 2486 logitech devices only to find out last year that they were vulnerable to security issues. They were very slow to respond and did not make it easy to update firmware on an enterprise scale. One year later, and we're using their solution to keep firmware up to date, and it "soft bricks" 444 devices. If we had not acted quickly, we would have had twice that many bricked. We find a manual update solution that works, then contact Logitech support, giving them loads of data on the affected devices. That was 17 days ago. We still haven't heard anything from them. Their support has been a veritable black hole and has yet to update their faulty utility, respond with offer to help, or provide any explanation as to root cause.It may have been a mistake to purchase this brand.E: Until this incident, I had implicit trust in Logitech as they had been an excellent brand and produced high quality, reliable hardware. No more.
