icons8

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5 Star
80%
4 Star
8%
3 Star
2%
2 Star
3%
1 Star
7%

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Review Time

Wow!

Wow! Great software, super quick and helpful customer service that goes the extra mile!

5
Date of experience: Aug 07, 2023
Very understanding and swift response!

No Body

5
Date of experience: Jul 24, 2023
Great service

Icon8's customer support was super nice, quick and very helpful.

5
Date of experience: Jun 22, 2023
Their customer service was amazing

Their customer service was amazing. Mark really took care of my issue

5
Date of experience: Jun 22, 2023
Quick Refund Resolvement

I had cancelled my trial before it ran out and was (I presume on accident) still charged the fee for the year of the faceswapper service.I contacted customer service and within 3 minutes Mark got back to me and told me that though (in his words) they "do not usually refund after trial period has expired" they still would in this case.It is great to have a good experience with customer service, especially after having to deal with ISP and Paypal customer service in a professional capacity.

5
Date of experience: Jun 07, 2023
Their customer service was amazing

Their customer service was amazing. Georg really took care of my issue

5
Date of experience: Jun 03, 2023
face swapper just does not work

No Body

1
Date of experience: May 28, 2023
Politely Resolved

Their customer service was polite and they were quick to resolve a refund issue once I asked to speak to a supervisor. Would recommend this site for anyone who has fairly specific or simple needs where they won't require a search-within-artist function. Tons of amazing icons! Could be five stars for me with increased search functionality.

4
Date of experience: May 19, 2023
Lunacy

Lunacy fan from first sight. There are some minor bugs from time to time but overall it's very convenient so i didnt really notice. Besides they're always quick to help whenever i ask for it.The only negative thing is me not noticing the app waaaaay before i did.

5
Date of experience: Feb 10, 2023
Warning: I am being charged 27.55€ for no reason

Again, charged for no reason even though I sent an email to stop my subscription and switched to the free version manually on the platform. Frankly, I'm fed up. I'm asking for an immediate refund and I'll change my mind if I receive a refund in the next few hours.

1
Date of experience: Jan 01, 2023