Renae Grigsby

Reviews

Review of garmin

Horrible support for Vivoactive 3

Horrible support for Vivoactive 3. Waiting over 4 weeks for a warranty replacement after paying a deposit to expedite the process. They’ve lost me as as a customer. I hope this review prevents someone else from making that mistake.

1
Date of experience: Oct 21, 2020

Review of freshbooks

⭐⭐⭐⭐⭐ What an Invaluable Experience…

⭐⭐⭐⭐⭐ What an Invaluable Experience with Shaq Ali at FreshBooks!I am absolutely thrilled to share my incredible experience with Shaq Ali from FreshBooks via a zoom meeting call. As a new user of the Freshbooks, I was feeling a bit overwhelmed and unsure about how to navigate and make the most of all the features it offers. From the very first interaction, it was evident that Shaq was not only exceptionally knowledgeable about the platform but also genuinely passionate about helping users like me understand and utilize it to its fullest potential. His patience knows no bounds – he listened attentively to all my queries and concerns, addressing each one with clarity and precision.What truly sets Shaq apart is his remarkable ability to break down complex concepts into digestible, easy-to-understand explanations. He tailored his guidance to my specific needs and skill level, ensuring I not only grasped the basics but also delved into more advanced functionalities confidently.Shaq's communication skills are truly commendable. He was prompt in his responses, thorough in his explanations, and ensured that I never felt hesitant to ask any question, no matter how trivial it seemed. His friendly demeanor coupled with his expertise created an environment where learning was not only enjoyable but also highly effective.Thanks to Shaq's guidance, I now feel empowered and excited to explore FreshBooks and make it an integral part of my workflow. I can honestly say that I've not only gained a deeper understanding of the platform but also a mentor who I can trust for any future assistance.In a world where customer support experiences can often be lackluster, Shaq Ali is a shining example of excellence. FreshBooks has an absolute gem in him, and I am beyond grateful for the invaluable support he provided. If I could give more than five stars, I definitely would. Thank you, Shaq, and thank you, FreshBooks, for having such a stellar team member!Cheers from Down Under, Faith RitchieManaging Director Pro Care Connections Australia

5
Date of experience: Aug 30, 2023

Review of envato

Template doesn't work

I bought a Premiere template. The template didn't work in the current version of Premiere. The link to the tutorial was broken. I asked for a refund. That began a string of emails supposedly trying to get it to work. I've lost even more money with my wasted time! Just refund it! It doesn't work! I just wanted a refund because it's useless to me. Nope, I'm out $36 and nothing to show for it. Never again will I purchase something from Envato.

1
Date of experience: Jun 15, 2025

Review of crocs

Ordered on the 5th of September

Ordered on the 5th of September . Tracking told me there was in error in the parcel warehouse on the 15th / 16th/ 17th of September - refund requested on the 25th by myself and eventually given .Wish I’d looked at the delivery reviews before ordering Useless

1
Date of experience: Oct 01, 2021

Review of bitdefender

Best digital shield!

This is the best software for protecting your digital life and computer.

5
Date of experience: Apr 27, 2025

Review of logitech

Last logitech products ever bought

Hi, I just want to inform you that during the last 12 months, several of my logitech products have proven faulty. First it was a logitech g pro wireless mouse that started doubleclicking and randomly scrolling on wheel. Then second my logitech g pro x wireless headset begun squaking and has become very fragile and unuseable. And now after less than 1,5 months of use my logitech g pro superlight has got the same scroll wheel issue as the first. Only one of my five logitech g products still work normally after 12 months.. All in all I have lost around 4.000 DKK (over 500 euros) within 12 months from faulty products. So if you are looking for good products for gaming DO NOT buy logitech. Products are designed to break relatively fast to boost revenue by increased sales.

1
Date of experience: Feb 18, 2021

Review of logitech

No support email , the bot cant help even i gave the serial number

Bought many products from this company and i am very satisfied with them , when i had a problem usually i contacted them via email. Yesterday 27 April 2023 i tried to contact them via chat and when i enter my mouse serial number the bot wrote : sorry i can not assist you. Then i tried to chat with a live expert and even it said 24 hours support nothing happened. Today 27 April i tried again via the chat and the bot wrote : that i have to wait 10 or more minutes. I have. Waited 20 minutes and then a message came from the bot again asking my mouse serial number. I tried to find an email from their web site but there is nothing. Well great service.

1
Date of experience: Apr 27, 2023

Review of klarna

Just great 👍🏼👍🏼👍🏼👍🏼

Just great 👍🏼👍🏼👍🏼👍🏼

5
Date of experience: Apr 24, 2025

Review of fotor

Paid for nothing

Paid for nothing, not getting a refund. Company is a scam! I had been trying to get some AI generated photos for LinkedIn headshots, the photos look so bad! When I tried again, same thing, more awful expensive photos. I emailed them saying this program isn’t working for me and they said sorry not sorry, we’re keeping your money

1
Date of experience: Jun 15, 2025

Review of capitalone

Have a credit card with them use how i…

Have a credit card with them use how i always do a few months then they freeze account request copy of my id and bank statement i submit right away. Going on 5 days now they havent even looked at them embarassing im going to close the account immediately after they review them they dont deserve anyone as a customer

1
Date of experience: Sep 05, 2024

Review of britishmuseum

Coat check staff were a delight

Had a stunning chat with Matthew at coat check. He was knowledgeable about the museum, interested in hearing our thoughts of the museum and generally a top guy. 10/10 for Matthew.In other news, the coat check is overpriced.

5
Date of experience: May 17, 2025

Review of Facebook

Facebook randomly decides to suspend my…

Facebook randomly decides to suspend my account saying I've posted stuff against community standards. My account has been compromised with logins without my permission and when I reset my password they locked me out and now it says my account is suspended and to appeal on Instagram. I have tried to do that but there is no option to appeal and the Instagram referring to is not my own account it's a scam account. I have emailed to appeal this as it's wrong and I haven't done anything wrong. It has logged me out of messenger too.Please can someone from the help team get in touch and help me to resolve this matter

1
Date of experience: Jan 01, 0001

Review of Facebook

facebook is one of the most dangerous…

facebook is one of the most dangerous websites you can give your information too on the internet. Do Not Use.

1
Date of experience: Jan 01, 0001