Bought many products from this company and i am very satisfied with them , when i had a problem usually i contacted them via email. Yesterday 27 April 2023 i tried to contact them via chat and when i enter my mouse serial number the bot wrote : sorry i can not assist you. Then i tried to chat with a live expert and even it said 24 hours support nothing happened. Today 27 April i tried again via the chat and the bot wrote : that i have to wait 10 or more minutes. I have. Waited 20 minutes and then a message came from the bot again asking my mouse serial number. I tried to find an email from their web site but there is nothing. Well great service.
